Residence Inn Charleston Riverview

They didn't have a good selection for breakfast it could have been better.

The TV didn't have good choice of channel.

The location was deceiving because of the title Riverview. You are located far from any view or water.. Staff at the hotel were lovely and accommodating. Breakfast was decent.

Extremely disappointed. I do not recommend booking through a third‑party app. Despite being a rewards member for over 30 years, I was placed on the first floor. The room was musty and had an unpleasant smell. I requested a room change, but was moved to another first‑floor room that was no different. While the room itself was nice in an older, classic way—and I did appreciate the full kitchen—the overall experience fell short. Some staff members were friendly, while others were not. The breakfast staff, however, was very kind and pleasant. Overall, due to the room conditions and inconsistent service, I would not stay here again.

Honestly, this hotel was a bit of a let down. I know it’s a mid-tier hotel so was not expecting it be phenomenal but expected a bit better as a Titanium member. At check-in I was given a room on the first floor, I asked if I could be given a room on a higher floor (a high floor preference is listed in my profile) and was told there were none available without even checking. I had booked a one bedroom suite but would have happily taken any other room type if it meant I could be given a room on a higher floor. I would have even been willing to wait if there would be a room available a little later, but no options were given and I got the impression the person checking me in was not interested in moving my room. I realize my stay was booked with points but given my status I did expect more. To add insult to injury, my room faced the hotel next door. This property is situated where you get water views in the back, partial water views and greenery in both the front and one side, so out of the four possible sides only one faces a hotel next door with no view. I was given a room on the first floor with the absolute worst view. Finally, the rooms are tiny! The queen sized bed barely fits in the bedroom and the TV’s, while average sized also almost do not fit. My recommendation, go with the Springhill Suites bed door which has water views on all sides and no first floor rooms. The positive is that the hotel is very clean.

Clean, well proportioned room. Plenty of parking and pleasant breakfast.

It’s a bit dated and the pool is small and uninviting looking. Not the easiest place to get into town from.

The location was great. We loved that the shuttle that took us downtown. The drivers I drove the shuttle a great and the staff at the hotel was great.

The breakfast could’ve been a little bit better