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7.7 / 10 Guest Rating

Residence Inn by Marriott Memphis Germantown

9314 Poplar Pike, Memphis, us

Residence Inn by Marriott Memphis Germantown - main view

About the Property

Spacious Suites with Fully Equipped Kitchen - Experience comfort and convenience in our suites featuring a dining area, seating area, microwave, and dishwasher.

Relaxation and Recreation - Unwind in front of the flat-screen TV, stay connected with free Wi-Fi, work out in the gym, take a dip in the outdoor pool, or soothe your muscles in the hot tub.

Complimentary Amenities and Nearby Attractions - Enjoy a delicious breakfast buffet, attend our weeknight reception, and explore nearby attractions like Graceland and the Memphis Zoo.

Book your stay at Residence Inn Memphis Germantown for a perfect blend of relaxation and entertainment!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
King Studio with Sofa Bed - Photo 4
1/4

King Studio with Sofa Bed

This room provides access to guests with different mobility.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Studio, 1 King, Sofa bed

Non-refundable
Breakfast Included
20% OFF$262.21

$209.77

Includes taxes & fees
One-Bedroom Queen Suite - Photo 1
One-Bedroom Queen Suite - Photo 2
One-Bedroom Queen Suite - Photo 3
One-Bedroom Queen Suite - Photo 4
1/4

One-Bedroom Queen Suite

This room provides a spacious, separate living area.

45 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Suite, 1 Bedroom (1 Queen Bed and 1 Double Sofa Bed)

Non-refundable
Breakfast Included
20% OFF$233.46

$186.77

Includes taxes & fees
King Studio with Sofa bed and Oven - Photo 1
King Studio with Sofa bed and Oven - Photo 2
King Studio with Sofa bed and Oven - Photo 3
King Studio with Sofa bed and Oven - Photo 4
1/4

King Studio with Sofa bed and Oven

Providing free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, a dishwasher, kitchenware and a microwave. The spacious air-conditioned studio provides a flat-screen TV with streaming services, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 2 beds.

49 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Studio, 1 King Bed with Sofa bed (1 King Bed and 1 Double Sofa Bed)

Non-refundable
Breakfast Included
20% OFF$206.64

$165.31

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
1/5

Suite, 1 Bedroom

1 Queen Bed and 1 Double Sofa BedSoundproofed roomLayout - Dining area and sitting areaInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches and recycling binNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 4
1 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneHair dryerDeskMicrowave

SUITE TWO DOUBLE BEDS

Non-refundable
Breakfast Included
20% OFF$514.64

$411.71

Includes taxes & fees

Guest Reviews

7.7
Very Good187 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the exceptional staff.

Categories

Cleanliness5.5
Service9.5
Location9.0
Room Quality6.0
Amenities7.5
Value for Money7.5
Food and Beverage8.5
Overall Experience8.0

Select topics to read reviews

L
LaDonniaT
Verified booking
NONE
Standard Room
Stayed in Apr 2, 2023

"No a/c no service"

6.0

My room was very warm, the thermostat didn't work and when I notified the front desk I was told that they would contact maintenance but I never received a call back nor did maintenance show up and the temperature never changed. We were very uncomfortable in our 81 degree room.

Helpful?
J
JackusUS
Verified booking
young couple
Standard Room
Stayed in Mar 27, 2023

"Very good"

8.0

good

Helpful?
P
PamelausUS
Verified booking
young couple
Standard Room
Stayed in Mar 21, 2023

"The heat (thermostat) didn’t work properly. We couldn’t regulate the temperature in the room."

7.0
Helpful?
T
thomas
Verified booking
family_with_children
Standard Room
Stayed in Dec 27, 2022

"Good"

4.0

Room needed maintenance windows coming apart. Tub wouldn’t drain. For that kind of money should of been in a lot better condition.

Helpful?
A
AdrienneusUS
Verified booking
family with young children
Standard Room
Stayed in Dec 12, 2022

"Exceptional"

10.0
Helpful?
K
KeaunausUS
Verified booking
family with young children
Standard Room
Stayed in Nov 28, 2022

"Exceptional"

10.0
Helpful?
L
LETICIA
Verified booking
Standard Room
Stayed in Nov 12, 2022

"Confused Finding the Hotel Building"

10.0

The staying and the breakfast were good except finding the Hotel Building was very complicated with google maps directions. It would have helped if The Residence Sign was on the actual Building.

Helpful?
D
DawnquitausUS
Verified booking
family with young children
Standard Room
Stayed in Nov 6, 2022

"Not worth the price!"

4.0

Maggie at the front desk was very helpful!

Room not as advertised… needs a major renovation.

Helpful?
R
renneas2022
Verified booking
NONE
Standard Room
Stayed in Nov 2, 2022

"Old run down dirty property"

4.0

This room was $268 a night. I stayed in a 2bedroom 2 bath. I arrived at about 11pm with my small child and husband. The lady at check in was really nice and that’s where is stops. We got in elevator and it smelled of urine and then the elevator stalled and wouldn’t let you out the elevator right away. As we walked down hall, you could see the doors of thr rooms were filthy. Finally got to room and there were cracks in the ceiling area, windows nailed where you couldn’t open or close windows. One window was cracked and it was cold and you couldn’t close it. The furniture was stained and it looked like there was mold around bathroom mirror. The ceiling has a leak and someone tried to repair it but didn’t do a very good job. The carpet was rippling up, mix matched door knobs with improper locks. The mirror closet doors were off track… I contacted front desk and the girl was kind, but couldn’t do anything. I spoke with manager and she said check out is at 12. I had to uproute my family and try to find another hotel last minute to finish our trip. The manager never followed up and even after contacting Marriott, I never heard anything. I might not stay at another Marriott again. This place needs a lot of work completed.

Helpful?
T
Thomas
Verified booking
partner
Standard Room
Stayed in Oct 24, 2022

"Good"

6.0

I like the hotel and the location but it had a few roaches so y'all need to exterminate. That's the only thing I didn't like.

Helpful?
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10
9
10