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9.1 / 10 Guest Rating

The Ritz-Carlton, Washington, D.C.

1150 22nd Street, Washington, us

The Ritz-Carlton, Washington, D.C. - main view

About the Property

Luxurious Accommodations
Experience unparalleled luxury at the Ritz-Carlton, Washington, D.C. Each room offers 24-hour room service, a flat-screen TV, and elegant marble bathrooms with premium amenities.

Equinox Sports Club
Stay active at the Equinox Sports Club on-site, offering top-of-the-line fitness equipment, basketball and squash courts, and a variety of fitness classes for guests to enjoy during their stay.

Gourmet Dining Options
Indulge in delectable American cuisine at the acclaimed Westend Bistro or unwind with a cocktail at the Lobby Lounge. With dining options to satisfy every craving, your culinary experience will be nothing short of exceptional.

Book your stay at the Ritz-Carlton, Washington, D.C. for a truly unforgettable luxury experience in the heart of Downtown D.C.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that club lounge access is included for 2 guests. Additional guests will incur fees of USD 150 per additional adult and USD 75 for children under 12 years of age. Quadrant is a lounge where Cocktails are artistically hand-crafted, anchored in both innovation and tradition. The Chic Bar and Lounge invites guests on a luxurious expedition through the senses with exceptionally crafted Beverages & Food. The Breakfast, Lunch & Dinner Food Experiences is Inspired by Seasonal Modern American Cuisine and Crafted Bar Bites. Our restaurant "West End Bistro" will remain closed until further notice. Food and Beverage options will be available both through room service and at our unique space, QuadrantGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

This room with 1 king or 2 double beds has a flat-screen TV with cable channels, a mini-bar, a work desk and a private bathroom with complimentary toiletries. The room is air-conditioned and features views of the West End neighborhood.

42 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room

Non-refundable
Room Only
20% OFF$762.44

$609.95

Includes taxes & fees
Premier King or Double Room - Photo 1
Premier King or Double Room - Photo 2
Premier King or Double Room - Photo 3
Premier King or Double Room - Photo 4
Premier King or Double Room - Photo 5
Premier King or Double Room - Photo 6
1/6

Premier King or Double Room

This air-conditioned room with 1 king or 2 double beds offers courtyard views. A flat-screen TV with cable channels, a work desk and a private bathroom with complimentary luxury toiletries are included.

42 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

DOUBLE PREMIER KING BED

Non-refundable
Room Only
20% OFF$532.78

$426.22

Includes taxes & fees
Club Level King or Double Room - Photo 1
Club Level King or Double Room - Photo 2
Club Level King or Double Room - Photo 3
Club Level King or Double Room - Photo 4
Club Level King or Double Room - Photo 5
Club Level King or Double Room - Photo 6
Club Level King or Double Room - Photo 7
Club Level King or Double Room - Photo 8
Club Level King or Double Room - Photo 9
1/9

Club Level King or Double Room

This room with 1 king or 2 double beds offers access to the Club Lounge, with access to food and beverages throughout the day. The room has a flat-screen TV, a work desk and a private bathroom. Club Lounge access also includes a dedicated concierge and access to the Equinox Sports Club. The lounge also has complimentary WiFi access.

42 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

DOUBLE CLUB KING BED

Non-refundable
Room Only
20% OFF$1,163.3

$930.64

Includes taxes & fees

DOUBLE CLUB KING BED

Non-refundable
Breakfast Included
20% OFF$1,236.08

$988.86

Includes taxes & fees
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 1
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 2
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 3
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 4
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 5
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 6
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 7
Deluxe Double Room with Two Double Beds and Club Lounge Access - Photo 8
1/8

Deluxe Double Room with Two Double Beds and Club Lounge Access

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

42 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Double Room with Two Double Beds and Club Lounge Access

Non-refundable
Room Only
20% OFF$1,526.41

$1,221.13

Includes taxes & fees
Deluxe Double Room, Guest room, 2 Double - Photo 1
Deluxe Double Room, Guest room, 2 Double - Photo 2
Deluxe Double Room, Guest room, 2 Double - Photo 3
Deluxe Double Room, Guest room, 2 Double - Photo 4
1/4

Deluxe Double Room, Guest room, 2 Double

The spacious double room provides air conditioning, a mini-bar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

42 sqm
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Two Double Room

Non-refundable
Room Only
20% OFF$407.81

$326.25

Includes taxes & fees

Deluxe Double Room, 2 Double Beds (2 Double Beds)

Non-refundable
Breakfast Included
20% OFF$842.98

$674.38

Includes taxes & fees
Deluxe Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible - Photo 1
Deluxe Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible - Photo 2
Deluxe Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible - Photo 3
Deluxe Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible - Photo 4
1/4

Deluxe Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible

This double room provides a tea and coffee maker and a flat-screen TV with cable channels.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneToiletCoffee machineLinenToilet paper

Deluxe Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible

Non-refundable
Room Only
20% OFF$808.29

$646.63

Includes taxes & fees
Executive Suite, 1 Bedroom - Photo 1
Executive Suite, 1 Bedroom - Photo 2
Executive Suite, 1 Bedroom - Photo 3
Executive Suite, 1 Bedroom - Photo 4
Executive Suite, 1 Bedroom - Photo 5
Executive Suite, 1 Bedroom - Photo 6
Executive Suite, 1 Bedroom - Photo 7
Executive Suite, 1 Bedroom - Photo 8
Executive Suite, 1 Bedroom - Photo 9
Executive Suite, 1 Bedroom - Photo 10
Executive Suite, 1 Bedroom - Photo 11
1/11

Executive Suite, 1 Bedroom

1 King Bed700-sq-foot room with garden views Layout - Separate dining areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - 37-inch Smart TV with premium channels, Netflix, video game consoleFood & Drink - Refrigerator, minibar (fees may apply), and 24-hour room serviceSleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, queen sofa bed, and laptop-compatible safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Doorbell and phone notification, high pile carpet in room, closed-captioned TV, toilet grab bar height (inches): 33, visual fire alarm, hardwood flooring in room, low-height electrical outlets in bathroom, grab bar near toilet, transfer shower, height-adjustable showerhead, and lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Executive Suite, 1 Bedroom (1 King Bed)

Non-refundable
Room Only
20% OFF$1,157.81

$926.25

Includes taxes & fees

Executive Suite, 1 Bedroom (1 King Bed)

Non-refundable
Breakfast Included
20% OFF$1,236.08

$988.86

Includes taxes & fees
Premier Double Room, 2 Double Beds, Garden View - Photo 1
Premier Double Room, 2 Double Beds, Garden View - Photo 2
Premier Double Room, 2 Double Beds, Garden View - Photo 3
Premier Double Room, 2 Double Beds, Garden View - Photo 4
Premier Double Room, 2 Double Beds, Garden View - Photo 5
1/5

Premier Double Room, 2 Double Beds, Garden View

2 Double Beds450-sq-foot room with garden views Relax - In-room massage availableInternet - WiFi and wired internet access Entertainment - 37-inch Smart TV with premium channels, Netflix, video game consoleFood & Drink - Refrigerator, minibar (fees may apply), and 24-hour room serviceSleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Iron/ironing board, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Premier Double Room 2 Double Beds Garden View

Non-refundable
Room Only
20% OFF$916.66

$733.33

Includes taxes & fees
Club Suite, 1 Double Bed - Photo 1
Club Suite, 1 Double Bed - Photo 2
Club Suite, 1 Double Bed - Photo 3
Club Suite, 1 Double Bed - Photo 4
Club Suite, 1 Double Bed - Photo 5
Club Suite, 1 Double Bed - Photo 6
Club Suite, 1 Double Bed - Photo 7
Club Suite, 1 Double Bed - Photo 8
1/8

Club Suite, 1 Double Bed

1 Double Bed900-sq-foot room with garden views Club Level - Light refreshmentsLayout - Separate dining areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - 37-inch Smart TV with premium channels, Netflix, video game consoleFood & Drink - Refrigerator, minibar (fees may apply), and 24-hour room serviceSleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, queen sofa bed, and laptop-compatible safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Doorbell and phone notification, high pile carpet in room, closed-captioned TV, toilet grab bar height (inches): 33, visual fire alarm, hardwood flooring in room, low-height electrical outlets in bathroom, grab bar near toilet, transfer shower, height-adjustable showerhead, and lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

84 m2
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

SUITE CLUB

Non-refundable
Room Only
20% OFF$4,075.13

$3,260.1

Includes taxes & fees

SUITE CLUB

Non-refundable
Breakfast Included
20% OFF$4,147.91

$3,318.33

Includes taxes & fees
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower) - Photo 1
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower) - Photo 2
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower) - Photo 3
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower) - Photo 4
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower) - Photo 5
1/5

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 King Bed450-sq-foot room with city views Relax - In-room massage availableInternet - WiFi and wired internet access Entertainment - 37-inch Smart TV with premium channels, Netflix, video game consoleFood & Drink - Refrigerator, minibar (fees may apply), and 24-hour room serviceSleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - High pile carpet in room, height-adjustable showerhead, closed-captioned TV, grab bar near toilet, roll-in shower width (inches): 33, doorbell and phone notification, low-height electrical outlets in bathroom, lever door handles, roll-in shower, wheelchair accessible, visual fire alarm, and toilet grab bar height (inches): 33Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Deluxe Room, 1 King Bed

Non-refundable
Room Only
20% OFF$726.47

$581.18

Includes taxes & fees

Deluxe Room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$799.31

$639.45

Includes taxes & fees
Premier Room, 1 King Bed, Garden View - Photo 1
Premier Room, 1 King Bed, Garden View - Photo 2
Premier Room, 1 King Bed, Garden View - Photo 3
Premier Room, 1 King Bed, Garden View - Photo 4
Premier Room, 1 King Bed, Garden View - Photo 5
Premier Room, 1 King Bed, Garden View - Photo 6
1/6

Premier Room, 1 King Bed, Garden View

1 King Bed450-sq-foot room with garden views Relax - In-room massage availableInternet - WiFi and wired internet access Entertainment - 37-inch Smart TV with premium channels, Netflix, video game consoleFood & Drink - Refrigerator, minibar (fees may apply), and 24-hour room serviceSleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Premier Room, 1 King Bed, Garden View

Non-refundable
Room Only
20% OFF$473.89

$379.11

Includes taxes & fees

Premier Room, 1 King Bed, Garden View

Non-refundable
Breakfast Included
20% OFF$872.13

$697.7

Includes taxes & fees
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 1
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 2
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 3
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 4
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 5
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 6
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 7
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 8
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 9
Club Deluxe Room, 1 King Bed, Non Smoking - Photo 10
1/10

Club Deluxe Room, 1 King Bed, Non Smoking

1 King Bed463-sq-foot room with city views Club Level - Light refreshmentsRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - 37-inch Smart TV with premium channels, Netflix, video game consoleFood & Drink - Refrigerator, minibar (fees may apply), and 24-hour room serviceSleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Iron/ironing board, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

43 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Club Deluxe Room, 1 King Bed, Non Smoking

Non-refundable
Room Only
20% OFF$1,195.03

$956.02

Includes taxes & fees

Room CLUB DELUXE

Non-refundable
Breakfast Included
20% OFF$1,787.31

$1,429.85

Includes taxes & fees
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 1
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 2
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 3
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 4
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 5
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 6
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 7
Club Deluxe Room, 2 Double Beds, Non Smoking - Photo 8
1/8

Club Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds450-sq-foot room with city views Club Level - Light refreshmentsRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - 37-inch Smart TV with premium channels, Netflix, video game consoleFood & Drink - Refrigerator, minibar (fees may apply), and 24-hour room serviceSleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Iron/ironing board, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Doorbell and phone notification, high pile carpet in room, closed-captioned TV, toilet grab bar height (inches): 33, visual fire alarm, area rugs in room, low-height electrical outlets in bathroom, grab bar near toilet, transfer shower, height-adjustable showerhead, and lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Club Deluxe Room 2 Double Beds Non Smoking

Non-refundable
Room Only
20% OFF$1,609.39

$1,287.51

Includes taxes & fees
Premier Double Room with Garden View - Photo 1
Premier Double Room with Garden View - Photo 2
Premier Double Room with Garden View - Photo 3
Premier Double Room with Garden View - Photo 4
1/4

Premier Double Room with Garden View

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as garden views. The unit has 2 beds.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Premier Double Room, 2 Double Beds, Garden View (2 Double Beds)

Non-refundable
Room Only
20% OFF$828.43

$662.74

Includes taxes & fees

Premier Double Room, 2 Double Beds, Garden View (2 Double Beds)

Non-refundable
Breakfast Included
20% OFF$901.21

$720.97

Includes taxes & fees

Guest Reviews

9.1
Exceptional189 verified reviews
AI Summary

Guests highly rate the fantastic staff and frequently praise the spacious rooms.

Categories

Cleanliness9.2
Service9.6
Location9.2
Room Quality9.1
Amenities9.2
Value for Money8.1
Food and Beverage9.2
Overall Experience9.3

Select topics to read reviews

R
RayasaSA
Verified booking
solo traveller
Standard Room
Stayed in Nov 4, 2024

"Very good"

8.0
Helpful?
A
Alison
Verified booking
Standard Room
Stayed in Oct 25, 2024

"Exceptional"

10.0

Staff was extremely helpful and polite. The room was spotless. The only issue was the hypoallergenic pillows were weird.

Helpful?
F
FernandousUS
Verified booking
young couple
Standard Room
Stayed in Oct 20, 2024

"Exceptional"

10.0
Helpful?
D
Dolores
Verified booking
Standard Room
Stayed in Oct 14, 2024

"Exceptional"

10.0

Comfortable, clean room. Friendly service. Thank you!

Helpful?
A
ASAD
Verified booking
Standard Room
Stayed in Oct 3, 2024

"Exceptional"

10.0

Lobby and entrance doors may need some attention. We get the subtle elegance .. but maybe a little something extra is needed…plants ? seating? Lights ?. I am sure their experts can figure it out. The front entrance has to live up to the hype of “ The Ritz”.

Helpful?
M
Marky_me01
Verified booking
Business
Standard Room
Stayed in Sep 28, 2024

"Love! Love! Love the Ritz Carlton"

10.0

We love this hotel. Awesome service and amazing experience. We always stay here when in town. Close to everything. Room Service is prompt and friendly. Housekeeping kept our room exquisitely prepared daily. We enjoyed the chocolates and daily surprises.

Helpful?
A
Acorporate
Verified booking
Business
Standard Room
Stayed in Sep 16, 2024

"Your vacation place....My staycation place :)"

10.0

The Ritz-Carlton has a level of service and amenities that we have all come to expect. This property not only meets that standard, but exceeds it every time! From the door to your floor, you are seen and greeted like you are an important guest. With the valet team, you never have to carry a bag from the moment you step out of your car ! The front desk team and the Concierge team (shout out to Kenneth), are friendly and so helpful with any request. Zele is always standing by to greet you with the biggest smile and a glass of champagne! She is the heart of the place for sure! Go say hi to Kathy in the Club lounge. She is the Queen of Superior Service, making sure everyone is greeted with excitement and that all your needs are met, while in her presence! And if you do have an issue, Vina provides quick and immediate attention with a smile and the appropriate resolution to your situation. It's not always about the problem for me...but it's always the recovery that I remember! See you next time! - J

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Sep 15, 2024

"Best people in town work here !!!!!"

10.0

Everyone was awesome. One bad experience at front desk. Both my room cards were not working on elevators and rooms. I shared this with front desk worker who was leaving for day and she quickly reset cards. Same thing 10 min later, Cards not working on lifts and rooms. Another girl up front imsisted my son Must have latch on door. I checked, it wasn’t and she refused to look into further i.e. log into PC. Weird and rude but all else great.

Helpful?
H
Hani
Verified booking
family
Standard Room
Stayed in Sep 5, 2024

"Exceptional"

10.0

So fr detail, compassionate, listen carefully and care about everydetail. They are the best.

Helpful?
A
AlemayehuusUS
Verified booking
review category business travellers
Standard Room
Stayed in Sep 1, 2024

"Exceptional"

10.0
Helpful?