SOL by Meliá Pelícanos Ocas

The pool

The bacon and beans

Everything was amazing, our room was so clean, bathroom was spacious and balcony was good. Our food within the hotel was amazing and location was so close to everything.

Checking in was an absolute nightmare and took nearly 30 minutes.

Pool

Nothing

Avoid Avoid,Avoid.It's not a very good hotel.the meats were all undercooked raw/or pink inside especially the chicken i did complain but still all not cooked the plates wereeither dirty,sticky not washed properly.,lifts always takes ages to come.or breaking down,reception staff were not very helpful and quite rude,they wouldn't help a disabled man,who wanted to come into the hotel to inquire about staying,he soon changed his mind.and people throwing some sort of liquids off top balconys and wetting people,,I complained to reception but they just completely ignored the situation. Avoid this hotel.theres much cheaper and nicer hotels for the price,,if you do stay,do not go all inclusive maybe just bed,and go out for your food there's alot of nice cheap restaurants to eat at.i will never stay here again,it was only made famous by the TV series benidorm.and it was only the swimming pool they used to film the series.

Me gusto todo. Pero quisiera destacar a Juan , jefe de sector. Por su excelente atención, su cercanía a las personas y amabilidad. Gracias a él nuestra estancia fue muy agradable. La comida excelente, tiene de todo para cada tipo de gustos. Parece que estás comiendo en un restaurante de mucha calidad. Muy limpio y si tienes alguna intolerancia o limitación en alimentos Juan te lo resuelve. Merece la pena alojarse ahí . Nosotros volvemos y lo recomiendo sobre todo a familias y grupos.

Que la fiesta de actuaciones se acaba muy pronto por decir algo.

This was booked as an all inclusive but this is not the case as you need a voucher for drink which is taken off you and you have to get another one. The room service is sadly lacking too as the the room wasn’t serviced until after 2pm despite the cleaners being on the floor from 9am far too slow with no as to why it’s sooooo slow. Also the rooms are not great they are dated and poorly done with no attention to details at all. The shelves by the beds poorly fitted and broken l, walls in need of a paint and dirty skirting boards. The bathrooms are poorly finished again no attention to detail. The hotel is in need of a revamp to modernise it and a better job done of the fittings. For the price paid for all inclusive you can get a far superior hotel that is modern, clean and finished to a high standard. I would urge the hotel to use the money they are making to put a big investment into the place and bring it into the modern era.

The hotel communal areas were kept quite clean and the staff were nice and helpful. However, we only had breakfast twice in the week we stayed and it was ok, the usual buffet. The lifts are an absolute nightmare. They take ages and generally go in the wrong direction first before getting to the floor you’ve requested! Three of our seven days we were left with no towels and had to phone down, and ended up waiting nearly an hour, which is not great when you’ve just got back from the beach. Two days we weren’t left any toilet roll, again had to phone down. Although there is a fridge in the rooms, kettles if available can be hired for 25 euros, 20 euros returned upon returning the kettle. The cleaning of the room left a lot to be desired and our sheets weren’t changed for the whole week! There is only very thin sheets on the bed to sleep under, and I was cold at night so I asked for a blanket two nights running but never got one. Some of the antics we witnessed in this hotel were not the fault of the hotel, and also not for the faint hearted. We won’t be returning.

Booked via Jet2 and I have to say found it appealing quality, booked as all inclusive which it is clear not. You are given a token to use at check in that is kept by the bar staff and you have to pay to get the token replaced, cleaning is to a poor standard and had to wait until the afternoon each day to be issued with clean towels. The food is a very basic offering and not the quality you would expect for the price you day. I would not recommend this hotel to anyway…