Sol Caribe Campo

That hotel is terrible, we don't like it at all, everything is a complete disaster, we arrived on December 30, 2021, there was a crowd of people gathered in the shack, called the front desk, of about 30 people, all waiting for rooms, we arrived at the hotel at 3:45 p.m. It is horribly ugly old and useless. The employees can be seen to be tired and unhappy working in that pigsty. Like that, the restaurants are horrible. The food is the same every day. I don't understand why you have to make a reservation for a buffet? It does not make sense when it is buffet, we did not get to dinner in the Italian restaurant since there were no reservations available the snacks had the appearance of old food and overheated the drinks like the soft drinks you had to serve them yourself from the liter bottle in the bars the drinks Available were with cheap third-class liquor, the beer is not even that of Colombia like the eagle. December, which is in front of the activities area and the restaurant, that is stupid ... At the new year party the electricity went out 3 times during the show the orchestra that played was normal but nothing spectacular the decoration was a disaster the tables were not They had tablecloths and the chairs were plastic. Not to mention the beach, all ugly, dirty, full of garbage. The hotel service at the bar was horrible. In the end, this experience was horrible. My money to the trash I don't know how cheaptickets has that hotel on their page, they should give me my mone

Decent food every day, bars open all day, night, main pool is quite good, security was good, beach club a nice thing, lots of staff who try to help. Staff english is weak, hotel is ageing, only 1 good pool, no gym, no wifi in rooms, long way from downtown.

We've vacationed on San Andres for over 16 years, many years multiple times but, it has declined in quality in every respect to the point we will never return. The people have taken on a very negative attitude toward all tourists, not just us. If you ask someone in a hotel or restaurant (two restaurant exceptions) for something, you may get it but, by the time it arrives (if it ever arrives) you've already finished eating. Many times, you just get this far off stare, like they're looking straight through you... Almost like suddenly caught far off thoughts. No one seems to enjoy their work... NO ONE. The beaches are no longer clean in bright. You find trash everywhere and lots of seaweed piled up on the shore. In May of this year (2021) it was impossible to reach the water because the seaweed was piled so wide and so thick (and it smelled terrible). We just returned from our last visit (Sept 2021) and the beaches had been cleaned but, by the time we left it was building up again. I was told by some staff, "keeping their section of the beach is their responsibility. If you plan to stay in one of the hotels on or near the main Bright Beach, you'd better take a respirator because the stench of sewage is overpowering. There a throngs of people so, I guess maybe the COVID virus has destroyed their sense of smell. Generally speaking, restaurant food on the island is pretty average Colombian, with very bad service. However, there are two very good restaurants... La Casa Blanca and La Regatta. You'll have to get through the sewage smell to get to La Casa Blanca but, once inside, it's air conditioned and sealed against the outside orders and seating starts at 7PM and no reservations required. La Regatta is on the bay, away from the main beach, and suffers no sewage odors. It can be romantic, if there's no rain and get outside seating. The food (sea food) is great. However, make sure you obtain reservations well in advance of your trip because, the place is always booked far in advance (more than a week). The water is not potable. Don't even brush your teeth with it. The sad truth is, San Andres was so bad, this past visit is our last. We will never return to San Andres again in the future.

The staff was excellent, very nice and helpful. The buffets were okay, nothing really special about them and the free drinks were just awful. The walls of the individual units are paper thin and you could hear everything from next door, from the poor exhausted baby screaming in the night to the man having many bodily functions. It felt like they were in the room with us. We just had to laugh as there was nothing else you could do. And, the rooster… every day by 6 am. One did not need an alarm clock!! But, as I said before, the staff was excellent. The pools were nice and clean. The Italian restaurant that one had to reserve was the highlight. We went there 3 out of 4 nights as they served fresh pasta how you liked it. Well done. Oh, and you better be in shape as you can’t get to the main buffet restaurant and pool without descending many, many stairs. Then, you have to climb back up. Older people, anyone that has issues better not book this property. The private beach is not right there. You can take a shuttle which starts at 10 am or do as we did and walk it. It took between 10-15 minutes for an easy walk. They served warm snacks and had free drinks at the beach. The cabanas were first come which we were able to get the front row as we went early by walking. The hordes come by shuttle and then they all leave by 12:30 for the free lunch back up by the hotel. It’s a very nice white sand beach.

Everything was super

This place was as advertised, but we had a hard time finding people who spoke English, which made it difficult to fully appreciate the property. The food was good, and the pools were nice. It’s a short walk or shuttle to a nice private beach. I had some concerns about the water quality at the beach, which you can see the discoloration of the water in that

Good view to the beautiful sea, good and clean room.

El hotel esta como a 12 minutos del centro y el taxi cobra mínimo 25,000 COP la carrera, la comida es regular y es muy variada, hay restaurantes en los que puedes reservar pero no ofrecen nada diferente a los de no reserva así que no tiene mucho sentido, algunos empleados no nos trataron bien, parece que nos hacían un favor de mala gana, difícilmente regreso.

Infraestructura buena, alguna gente del personal fue grosera

I really enjoyed my stay in San Andrés, mainly the hotel service was excellent, all the staff were very friendly, and the weekend events in the hotel were very funny. The hotel is fare away from the down center of San Andres and for that reason it has a private beach. I liked very much every breakfast and lobsters at lunch. I recommend this Hotel for your family.