Candlewood Suites Baltimore - BWI Airport NE by IHG

We did not stay at the hotel. We checked in and decided to leave before paying. Guests behind us talked about roaches and we decided not to stay. It was a bad experience and the hotel concierge wasn’t present for 20 minutes as we waited to be helped.

I’ve stayed at this property three times now, on my most recent stay I killed two roaches. There were dead ladybugs in the window seal. I dropped one of my belongings under the bed and upon retrieving it I found a mens body wash under one of the beds which means the room was not thoroughly cleaned.

Do not stay here, this place is 50% homeless shelter, 50% run down dump of a hotel. Terrible musty smell throughout, although when we returned from dinner (which was another disaster!) the musty smell had been replaced by an overwhelming odor of cannabis. Light switch in bathroom cracked and hanging off wall Cockroaches seen scurrying about in bathroom, absolutely GROSS. TV not functioning. When we checked out after our one night at 5am (we couldn't get out early enough!) there were people sleeping on the furniture in the lobby. Avoid this place like the plague

This property has the potential to be so much more. It is currently not there are bedbugs and a roach infestation.no one seems to care.

Tired

It was very dirty. No bedspreads on the bed. When we book the reservation did. Noft look

Love the room

Dirty

There were bugs in the bathroom area, electrical plates were taped on, bathroom light was out, toilet paper holder was broken, towel bar was broken. The breakfast was virtually non-existent. The juice machine was out of order. There were no eggs, meat, donuts, just sliced bread and one waffle maker. There was cereal, but no milk. Awful hotel. Will never stay there again.

Upon arrival I was told there was no tv service. I stayed three nights and they didn’t compensate me at all because I booked through Expedia. There was trash on the floor of the room, the comforters had multiple burn holes and stains on them, black mold in the bathroom, and the shower ONLY had scolding hot water. I had to put water in my hands to let it cool down before using it and I had to wash my hair in the sink so I didn’t get burned. The complimentary breakfast was only white bread and cereal. If you stay here be prepared for the multiple people who live in the back parking lot as their permanent residence as well.