TownePlace Suites by Marriott Dallas Plano/Legacy

The building’s interior smelled wet or damp, the entry door to the room had an inch or more gap at the bottom. You could see the hallway clearly while sitting on the couch. The doors didn’t seem properly hung nor secure. Unknown man entered our room within 30 minutes of us being there. He looked creepy as well. Someone banged on my door, then ran and slid the do not disturb placard under the door. After that, I received a noise complaint call from the front desk saying that we were too loud. No one was even moving around in the room. As I was walking downstairs to see what the call was about, I bumped into a guy coming up the steps. He was in the room directly next door to my room. He stated that he was jumped by a group of men 2 days prior. He stated that They forced their way into his room and jumped him. We really felt completely unsafe at this point. Seems more like a motel and definitely not of the Marriott brand. WILL never stay there EVER AGAIN

The staff are so friendly, I was very impressed that there room service every other day even if I don’t request it. In the days they don’t clean, they knock the door to ask if I need towels or any other supply. The breakfast not much option for gluten free but that is in all other hotels. I loved my stay and definitely recommend it and will do it again if I come around the area.

Sofa bed springs where poking through sofa. Hallway smells

Nice comfortable suite, well equipped and clean. Only down side was that breakfast was not available before 7 on weekends.

Everything about this hotel is great. This was the second time we stayed here and what more can you want? Why pay more for other places when you can get two private rooms with a kitchenette. Plus a continental breakfast

Excellent all around - staff very helpful!