TownePlace Suites by Marriott Detroit Livonia

Convenient and quiet

$250 dollar room authorization. Rip off. Two weeks before you get that back on your credit card. They do cevrecuced it though to $150 after my complaint. Plus, they just started charging 3 dollars for parking. What a way to drive customers away. Don’t stay at this hotel.

Customer service was amazing

I was really surprised when I got to my room. I was not expecting what I had in my room. It was large with a kitchen with it. I was thinking to myself can this be the right room. It was really clean and well kept. The front desk girl Myka, was warm and engaging. She was so nice. Great job.

I usually clean/disinfect my room prior to getting comfortable but most of the time the rooms have been thoroughly cleaned. There were food crumbs in the refrigerator handle and unpleasant stains on the ottoman. The beds appeared to be made with fresh sheets. After settling in for a few hours and stepping out, we received a call that a pipe had burst in one of the rooms and that we were going to be moved due to a lack of hot water availability. While the attendant advised that we would be moved to a different room, in a different building, we found it inconvenient to move all of our things to another room. Ultimately, we declined to move and stayed in the original room as we didn’t get back until after midnight. We likely won’t stay at this location but not writing them off altogether.

Staff was very nice and accommodating.

Great location

Nothing

Dirty, didn’t look as presented, breakfast terrible, staff were not nice, run down outdated Slum like

While night I could kto step because the stove was manking bio noise whole night I have rise with reception but she denied to come as it was mid night next day maintenance guy came but again same issue I see in night.