MainStay Suites

The staff were great

The first room we were assigned was very dirty. I showed the desk clerk on duty and told the housekeeping supervisor about it. Then the next morning we got notice that we had to change rooms because some had clogged a drain and sewage was flooding the downstairs. We had specifically requested a downstairs room because of handicap issues. But the second room we received was upstairs. The second room was so much cleaner than the first room, so we want a big way to go for that housekeeping staff member. But overall very disappointing n everything. We paid for 2 nights and between the first room being nasty and having to pack up and move the next morning we felt we should have received some kind of compensation.

Great location, felt safe. Lots of useful stuff (WalMart, restaurants, etc). Room with kitchenette was spacious, clean, and everything worked. Breakfast was good. Ladies (sorry, cant remember their names) that ran breakfast and 3 to 11pm front desk were great.

2 adults & 2 kids in the room. Wish staff would make a pass through daily to restock room: swap used towels, empty trash in room daily, check soqp / toilet paper, etc. I had to take out my own trash and bring used towels to front desk daily for swap outs. BUT staff was great about handling these requests.

Rust on sofa bed, poor water pressure, signal quality horrible on wifi

The bed was so comfy! And the staff were very helpful and friendly!

The location was perfect from where we needed to go. The staff was awesome especially the lady who cooked the breakfast for the weekend guests. The sofa bed was a bit hard but not too bad.

Some of our appliances were on the older side but not too bad. The pool wasn't cleaned either.

Bed, kitchen, and bathroom were clean

Bathroom light switch was broken, hard floor was sticky (too much cleaning products), complimentary breakfast was lacking and the person on staff for breakfast was not friendly.

Nothing

Everything