TownePlace Suites Minneapolis-St. Paul Airport/Eagan

Great hotel, with a wonderful breakfast. Martha H. kept us happy and cheerful with great food 😀. The staff overall is very friendly, and the location is right next to the Mall of America for you shoppers out there. It's also close to the airport.

I booked 2 rooms to sleep 8 people instead I got a 2 bdr suit that slept only 5. The website said it slept up to 8. The hotel and website did not match up to what I was looking for. They did not even have roll away beds so I had to purchase an additional room. The breakfast options were very very small and did not even have syrup for the waffles. The room carpet needed shampooing for there were spots that looked like something was spilled and dried up. They did not even have any hand soap and dish washing liquid. Our bathtub was so worn it looked like it had a ton of grime on it b it the enamel was worn off instead. There were two ladies that checked people out with poor attitudes. They were very unfriendly. The only good thing were the the two guys that check us in they were understanding and friendly. I will never stay there again.

We thoroughly enjoyed our stay. We'll return.

The front desk staff were great. Pretty great breakfast with lots of options. Overall a quiet stay. Quite a bit of damage in our suite. Broken doors, ripped up carpet, damage to the furniture. Thankfully we checked our windows before going to bed, as two were unlocked and left open, not usually a big deal except we were on the first floor. Also found it a bit odd that the cleaning staff knocked on our door at 11:20 when checkout is noon (we hadn't checked out yet), then proceeded to wait outside the door until we left 20 minutes later. Pool is closed, yet not at all surprised as cooler days are here, just wanted to make others aware.

I reserved 2 rooms for 2 nights each. Rooms were clean. No frills. Check in clerk was rude, not helpful at all. Breakfast was ok . Very little variety

Front desk staff would leave notes and not even be at the front desk, keys were constantly failing to work, curtains in 2 rooms were ripped up, bathroom walls were soggy and literally peeling, elevator broke down and we were on top floor. The hotel says pool, but it is literally an outdoor pool that closes in the fall time and is only open in the summer, so our 4 children couldn't swim. Even though the description stated pool. All of the information on this hotel was very sneakily ignoring the facts that it is not maintained very well, and doesn't have half the amenities even functional.

I've stayed here twice. The location is great - close to pretty much everything on the south side of the Twin Cities and with easy access to the freeways that wrap around to the north. Even though it's close to everything, there's still some nature around so it doesn't feel like a concrete jungle. The best thing about it is the folks who work there. They're very friendly and helpful, and the building is secure (can't get in without a room key). It's about a 15 minute drive to the airport.

The staffs were very pleasant, the property was clean

Spent about two hours outside due to the fire alarm going off multiple times. Was not what one would want when trying to just go to sleep.

it was the right size for my family and had a kitchenette

they didn’t have e a inside pool