HOP Apartments & Suites

Big, beautiful room on fourth floor with view. Two bed two bath with living room and kitchen. Parking in front of the property. Digital keys to access the whole building.

Property is beautiful and well maintained

We were in the loft Suite 580. It was perfect for a family with three teenagers. The deck view and accommodations were outstanding. Unfortunately, during our stay, it rained quite a bit, but overall, the suite was perfect for our family trip. We strongly recommend HOP!

I had high expectations based on the name “HOP Apartments & Suites,” but sadly, this property falls far short of what you’d expect from anything labeled a suite. There is no staff onsite—everything is supposedly “digital,” but the system is unreliable and frustrating. There’s no one to speak to when things go wrong, and getting any assistance feels impossible. The owner seems focused on cutting costs at the guest’s expense. You’re charged extra for basic things like towels, cleaning, and even creamer for your coffee—which you’re expected to buy from a malfunctioning vending machine. No bed sheet changes, no housekeeping, no service of any kind. It honestly felt like they were trying to squeeze every last cent from guests. The only redeeming quality is the location—right by the beautiful Aare river. But that’s not enough to make up for the lack of hospitality and the dismissive attitude of the manager, who refused to acknowledge simple issues (like the vending machine not accepting my card), instead deflecting with vague promises of calling a technician. Overall, this place felt more like a self-serve hostel than a proper suite. I would not stay here again.

Great location - convenient close to train station. Kitchen really helpful.

Good apartment hotel Close to main interlaken area Very expensive

I'm on a Europe trip, and out of four cities across three different countries, this has been the best place I've stayed. Not just because of the recent renovations, but because of how well they maintain the property. This place fully earns my CCN rating: Clean, Comfortable, and Near everything. But I’m giving it a CCN+! The view from room 580 is absolutely stunning, I woke up every day surrounded by the Alps. The apartment is spotless, cozy, and has everything you need for a perfect stay. You can walk everywhere, but if you’d rather not, Interlaken gives you a free city pass, yes, free public transportation all around the area! Don’t just take my word for it. Book it and see for yourself (preferably before I book it again!).

Amazing place to stay in a quiet area, but only minutes away from the train stations, restaurants, and shopping. They've just redone things and everything was super clean, the beds were comfortable, and the rooms were beautiful! We had one of the top floor lofts and literally gasped when we walked in with how nice the room was and how amazing the view was! There is also a really cool cafe/lounge in the first floor, and the hosts are incredibly kind and quick to respond to any questions or concerns you have. We wish we stayed longer just so we could experience the apartment and the building more!

My family got a big surprise immediately after we have checked in. We booked for 5 people and got the top floor suite with 2 bedrooms, 2 baths, kitchen, dining room and living room. The view from the living room is incredible. We would lay on the sofa and enjoying the beautiful Jungfrau mountain with its snow and glacier for hours. The balcony is expansive with outdoor furniture, and with million dollar view. The property was just remodeled with excellent interior and all new furnitures. The suite is the penthouse unit of a luxury home.

Amazing location , friendly staff.