Boutique Hotel Wellenberg

Posizione eccellente...ottimo oer vistare a piedi la citta

Nulla

The breakfast was delicious, staff were really amazing, and the location is the best, in the heart of Old Zurich and super close to the train station.

There was some construction sounds when we are staying so it was quite loud, rooms are on the smaller side (same with the bathroom/ shower).

Location and helpful staff. Good breakfast. Clean. Lovely decor.

Mini fridge wasn’t really cold. Bathroom basin slow to drain. Meh shower pressure

I was disappointed by the Wellington Hotel’s description as a “boutique hotel,” as it lacked the distinctive design, personalized service, and unique atmosphere I typically expect from a boutique property. The hotel also advertised air conditioning, but it was only a portable unit with a hose to the window that provided limited cooling and made clicking and popping noises throughout the night. Overall, I found the boutique branding misleading and felt the accommodations did not meet the expectations set by the hotel’s description. The service at the front desk was disappointing. The young blonde headed woman working at reception came across as unfriendly and lacked the level of hospitality and professionalism I would expect. Rather than feeling welcomed as a guest, several interactions felt abrupt and dismissive, which negatively affected the overall experience.

Family room. Quarto grande

Location, Charm, Clean, Comfortable

Inconsistent service of room. One day, only decaf coffee pods, then next day normal and decaf - changed daily. No bathroom washer one day, then a washer next day.