Fairmont Windsor Park

The pool and Spa

In room service. The bar was locked , my robe was not replenished and the shower pressure was extremely low

Lovely staff and facilities, gorgeous grounds

Excellent few days in a tree house at Fairmont Windsor. Great facilities and close to Windsor centre. Nickita and Rubie on reception are stars 🤩

Nickita was extremely helpful and friendly. Fairmont was an exceptional experience!

Our stay started with a warm and welcoming smile from Sharmila who greeted us as we arrived and escorted us to a smooth check-in and then to our fabulous Garden Suite. The whole stay was wonderful and relaxing, especially the spa treatments from Petra and Amie, which we enjoyed in the Salutaris Suite. Highly recommend this experience as an addition to your stay. All the members of staff are so friendly and welcoming, they truly are the reason we always have a wonderful experience at this amazing hotel. Huge heart felt thank you to Joanna, Gagan and the entire team. We are very much looking forward to our next stay. I highly recommend this hotel for couples, families and groups, do not hesitate to book, you will have a fabulous time and experience hospitality of the highest level.

I must say my stay at the Fairmont exceeded my expectations. From the moment we arrived until the time we left, every member of staff we came across was exceptional, welcoming, and attentive. I’d especially like to mention Elisha, who showed us to our treehouse. She was incredibly polite, friendly, and explained everything so clearly to us. She made sure we felt comfortable, regularly checked that we were okay, and ensured we knew where everything was. Her warm and professional approach really made a great first impression and set the tone for the rest of our stay. The overall experience was fantastic, and the level of service we received truly stood out. The property itself is beautiful and very well maintained, which made the stay even more enjoyable. Thank you to the entire team for making our visit so memorable. We would definitely recommend staying here and look forward to returning in the future.

The only slight disappointment was during checkout, where there seemed to be a little confusion regarding what was left to be paid. I would probably put this down to a miscommunication or misunderstanding. However, once a second member of staff came to assist, everything was explained more clearly and the situation was quickly clarified. Nonetheless, this did not take away from our overall experience and certainly would not stop me from returning again.