Brandshatch Place Hotel & Spa

The hotel was conveniently positioned for the reason for our stay — a track day at Brands Hatch. Although the hotel doesn’t quite have a wow factor, it also isn’t a disappointment either. The room we stayed in (24) was described as an executive double. For a small premium in price, we decided to upgrade, but the room itself left us a little underwhelmed for what we expected from an executive room. There were no views from any of the windows as they had been opaque-frosted, which we later discovered was because the view would have been of a brick wall only a few feet away. The bath also needed a good plunge, as the water from the shower didn’t drain away properly. On a much more positive note, the bed was very comfortable. The food at our evening meal was okay — not great, but not bad either. Breakfast, however, was good, with a modest but satisfying choice available. What absolutely shone during our stay was the staff, and in particular Rhys in the restaurant, who met every need and was keen to go above and beyond normal expectations. This young man is an absolute credit to the hotel. On the whole, it’s a decent enough hotel made a little more special by the excellent staff. Would we return? Yes — if we were going back to Brands Hatch, then 100%.

I have been a member of this gym for 5 years now and honestly couldn’t recommend it enough. Emma on reception is always so welcoming and friendly, over the years we’ve built such a lovely friendship, and I genuinely look forward to seeing her every time I come in. James is also fantastic. He’s a very hard-working and polite PT who always says hello and takes pride in keeping the gym equipment clean and tidy. The staff really make this gym such a positive and welcoming place to be.

Been using the gym as a member for a little while now and just wanted to shout out the team at the health club. The receptionists always smiling Emma in particular and gym team James is great with good advice and always there to give a hand! They are a total asset to your team!

Lovely staff. Especially Rosie on the bar :)

I'm a member at Brands Hatch Hotel and Spa and have always had great experiences there. The staff are friendly and helpful, the facilities are good (although the changing rooms could use a little updating) and it's rarely too crowded in the gym or spa of an evening. The standout is the spa treatments, the spa staff are fantastic and always deliver a great service. I had a brilliant full body massage with Beatriz today, she got the pressure just right (a lot of therapists elsewhere take "firm pressure" a bit too literally and I can leave feeling a bit beaten up!). I left feeling totally relaxed, almost dozed off on the table!

Fabulous friendly and attentive staff. Location and history. Nice spa facilities and well kept grounds.

Minor issues - premium room did not have a view as window in room had an opaque covering. Bath needed a plunge too.

Everything

Nothing

Everything and everyone

Nothing

Traditional afternoon tea. We have visited many times. We have enjoyed meals. Private functions. My son was married there and we have enjoyed afternoon tea with friends and family. We were very disappointed with the cake selection and the fact not once we're we offered more tea. The attention to detail was not there. I am sad to say the whole experience wasnt as good