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7.6 / 10 Guest Rating

Macdonald Craxton Wood Hotel & Spa, Chester

Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB, Ellesmere Port, GB

Macdonald Craxton Wood Hotel & Spa, Chester - main view

About the Property

Spa and Recreation: Indulge in body treatments and facials at the spa, or enjoy the health club, indoor pool, and sauna for relaxation.

Dining and Drinks: Experience British cuisine at Craxton Wood Grill, or opt for the coffee shop and bar/lounge for refreshments.

Comfortable Accommodation: Stay in well-equipped rooms with premium bedding, flat-screen TVs, and free Wi-Fi, ensuring a cozy stay.

Pamper yourself with a visit to the spa, dine at our specialty restaurant, and book now for a luxurious experience at Macdonald Craxton Wood Hotel & Spa.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, 1 King Bed (Super Deluxe King) - Photo 1
Deluxe Room, 1 King Bed (Super Deluxe King) - Photo 2
Deluxe Room, 1 King Bed (Super Deluxe King) - Photo 3
Deluxe Room, 1 King Bed (Super Deluxe King) - Photo 4
Deluxe Room, 1 King Bed (Super Deluxe King) - Photo 5
1/5

Deluxe Room, 1 King Bed (Super Deluxe King)

1 King Bed195 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Daily housekeeping and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

18 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

DOUBLE SUPER DELUXE KING

Non-refundable
Room Only
20% OFF$217.56

$174.05

Includes taxes & fees

DOUBLE SUPER DELUXE KING

Non-refundable
Breakfast Included
20% OFF$265.03

$212.02

Includes taxes & fees
Standard Room, 1 Double Bed (Standard Double) - Photo 1
Standard Room, 1 Double Bed (Standard Double) - Photo 2
Standard Room, 1 Double Bed (Standard Double) - Photo 3
Standard Room, 1 Double Bed (Standard Double) - Photo 4
Standard Room, 1 Double Bed (Standard Double) - Photo 5
1/5

Standard Room, 1 Double Bed (Standard Double)

1 Double Bed195 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Daily housekeeping and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

18 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Standard Double Room

Non-refundable
Room Only
20% OFF$142.63

$114.1

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$190.1

$152.08

Includes taxes & fees
Standard Room, 1 Double Bed (Standard Double Family 3) - Photo 1
Standard Room, 1 Double Bed (Standard Double Family 3) - Photo 2
Standard Room, 1 Double Bed (Standard Double Family 3) - Photo 3
Standard Room, 1 Double Bed (Standard Double Family 3) - Photo 4
1/4

Standard Room, 1 Double Bed (Standard Double Family 3)

1 Double Bed195 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Daily housekeeping and heatingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

18 m2
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

FAMILY ROOM STANDARD DOUBLE 3

Non-refundable
Room Only
20% OFF$172.9

$138.32

Includes taxes & fees

FAMILY ROOM STANDARD DOUBLE 3

Non-refundable
Breakfast Included
20% OFF$220.36

$176.29

Includes taxes & fees
Deluxe Room, 1 Double Bed (Super Deluxe Double) - Photo 1
Deluxe Room, 1 Double Bed (Super Deluxe Double) - Photo 2
Deluxe Room, 1 Double Bed (Super Deluxe Double) - Photo 3
Deluxe Room, 1 Double Bed (Super Deluxe Double) - Photo 4
Deluxe Room, 1 Double Bed (Super Deluxe Double) - Photo 5
1/5

Deluxe Room, 1 Double Bed (Super Deluxe Double)

1 Double Bed195 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Daily housekeeping and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

18 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Non-refundable
Room Only
20% OFF$217.56

$174.05

Includes taxes & fees

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Non-refundable
Breakfast Included
20% OFF$265.03

$212.02

Includes taxes & fees
Deluxe Room, 1 Double Bed (Deluxe King) - Photo 1
Deluxe Room, 1 Double Bed (Deluxe King) - Photo 2
Deluxe Room, 1 Double Bed (Deluxe King) - Photo 3
Deluxe Room, 1 Double Bed (Deluxe King) - Photo 4
1/4

Deluxe Room, 1 Double Bed (Deluxe King)

1 Double Bed195 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Daily housekeeping and heatingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

18 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Double Deluxe King

Non-refundable
Room Only
20% OFF$152.39

$121.91

Includes taxes & fees

Double Deluxe King

Non-refundable
Breakfast Included
20% OFF$200.19

$160.15

Includes taxes & fees

Guest Reviews

7.6
Very Good150 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the spacious rooms.

Categories

Cleanliness6.8
Service8.8
Location8.3
Room Quality7.3
Amenities7.8
Value for Money7.3
Food and Beverage6.3
Overall Experience8.3

Select topics to read reviews

E
Elvira
Verified booking
family_with_children
Standard Room
Stayed in Oct 11, 2024

"Excellent"

8.0

The room was lovely but it was so hot! It was definitely over 25 degrees in there on the 1st night even with all the windows open and the fans running. Called down about 11pm to ask to switch it off and was told they couldn't. Second night they had managed to turn it down a bit but was still very warm and we had all the widows open. Others wise it was a lovely stay.

Helpful?
D
Dennis
Verified booking
Standard Room
Stayed in Oct 8, 2024

"Excellent"

8.0

Highly personalised service

Helpful?
L
Lucinda
Verified booking
Standard Room
Stayed in Sep 29, 2024

"Good"

6.0

Restaurant looked very posh and beautifully modern. However booked a deluxe room and it was incredibly outdated, very below standard

Helpful?
C
Chris
Verified booking
partner
Standard Room
Stayed in Sep 24, 2024

"Good"

4.0

Room was dated and in need of a refurb. The shower was slow to drain away and flooded the bathroom when it did, the hotel seemed understaffed. The breakfast isnt worth the money you pay.

Helpful?
C
Craig
Verified booking
Standard Room
Stayed in Sep 24, 2024

"Lovely hotel"

8.0

Friendly, helpful staff, clean hotel

Helpful?
I
Ian
Verified booking
Standard Room
Stayed in Sep 12, 2024

"Exceptional"

10.0

Another great stay

Helpful?
I
Ian
Verified booking
Standard Room
Stayed in Sep 12, 2024

"Exceptional"

10.0

Another great stay

Helpful?
A
Andrew
Verified booking
family
Standard Room
Stayed in Sep 11, 2024

"Good"

6.0

We stayed here over 5 years ago and it was great but unfortunately it looks like nothing has been done here for over 5 years. The rooms and corridors are extremely tired. Our toilet flush broke on the first flush, the shower leaked and there was mould on the bathroom ceiling. Its a shame as the staff were great and the food was really good.

Helpful?
F
Faiz
Verified booking
Standard Room
Stayed in Sep 5, 2024

"Excellent"

8.0

The stay was nice and quiet hotel. Breakfast took 30 min to come while was quite which let them down. Everything else was fine.

Helpful?
P
Peter
Verified booking
Standard Room
Stayed in Sep 1, 2024

"Good"

4.0

A very disappointing experience. Place is very tired and in dire need of a referb. Room was pokey and grubby. Toilet seat broken. Tv on the wall was very crooked. Cobwebs all around the window and radiator. Bed was comfortable and clean. Bathroom needed a deep clean. Breakfast menu card was rancid covered in old food. Breakfast buffet on 2nd morning was was luke warm, scrambled eggs the only choice and awful, but a reasonable selection of items available. Staff were pleasant. The spa pool is a good size but water clarity was not good, my eyes watered for a good 30 mins after a swim. The grounds around the hotel could be lovely but no effort made. I expected more from a Macdonald Hotel. One wonders if hotel management have ever stayed in one of they're own places. On evidence of this weekend that would be a no.

Helpful?
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