Hotel Dann Carlton Quito

i had to change room 3 times in one night because of the noise. staff was very friendly. however, i woke up several times in the last room… i was exhausted so gave up and didnt change rooms again as I figured noise was unaboidable

Very dated hotel with uncomfortable accommodations - not to mention dangerous bathroom situation for anyone that has Accesibility needs. Whats with just providing one roll of toilet paper? Also super noisy - there was hammering in the middle of the night which was reported to front desk who said “theyd look into it” Lastly, can we talk about the scammy breakfast buffet? I was hopeful it would get better but each day got worse. The staff was zero attentive and borderline rude - I asked for a tea and it was like asking for a favor. Skip the Opera restaurant… worst meal of our stay - and the waitor forgot part of our order! Super incompetent staff To top it off… as we were leaving w our suitcases… the elevators (two of them) stopped working. DO NOT RECOMMEND THIS HOTEL!!!

Great hotel very nice with lots of amenities. Incredible staff. Very upscale

Great location, great service. Best option in Quito. It is small compared to your big chain hotels on a side street so there is little to no street noise unlike big hotels on main roads

Clean, fun and very reasonable.

This is a very nice hotel in a fantastic location. The breakfasts are fabulous & you won't leave hungry. I had a noisy room below the gym so they upgraded me to a suite. The front desk staff & crew are awesome. You won't regret staying at this amazing property!

The room was very comfortable and well laid out. From my room through the hall to the lobby and dining places within, the hotel is classy and impeccable. The breakfast area is excellent and the options offered are great. I really have nothing critical to say of this hotel or my stay.

Very clean

I had difficulty with my card key, having to return 3 times over 2 days to have it repaired. On my 3rd time another client was having the same difficulty. The service in the bar was lacking, and drinks had to be reordered by many in my group. Worst was the party. My room was on the 5th floor and the noise from an event happening below kept me awake beyond midnight as well as rattling iten on the bedside tables. When I approached the front desk, i asked if the party was more important than sleeping clients and i received a nod, indicating yes, it was. I am very disappointed in this hotel.

It was amazing stay the gym is well equiped