Eurostars Saint Gregory Dupont Circle Georgetown

My stay was very pleasant

The worst! Poor Service and Hidden Fees 1 out of 5 stars – and honestly would give 0 if it was an option. I stayed at this hotel with my daughter for two nights while she prepared for an internship at Georgetown. Unfortunately, this was the worst hotel experiences we've ever had. Power Outages and No Support The power went out on our first night, leaving us without air conditioning in 90-degree heat. We were told it was a city issue, and we understand that’s not the hotel's fault, the staff showed zero empathy or effort to help. The desk clerk simply said "it was hot for us too" with no apology or attempt to make the situation better. When I mentioned we booked through Expedia, he dismissed us, saying we'd need to handle everything through the third party. Noise Issues and Inadequate Response Our second night was ruined by an extremely loud party next door that lasted until 5:30 AM. Despite calling the front desk three times, nothing was done to address the situation. The desk clerk seemed annoyed that I called and claimed they "told them" to quiet down, but the party continued for over 2.5 hours with screaming and what sounded like multiple people in the room. Hidden "Amenity" Fees The most frustrating discovery was a $35/night "amenity fee" that is in addition to the room charges we already paid and I guess covers basic hotel services like air conditioning, hot water, and internet - things that should be included in any hotel room. This feels particularly predatory when b

Nice atmosphere. Great room and service

Indifferent and unprofessional front desk. Elevators that barely work. Rooms in disrepair (I was missing two closet doors, and a ripped carpet, damaged floorboard). Terrible lighting in the bathroom. Sheets that don’t fit the bed. Lackluster housekeeping. And the worst part - and AC that turns on and off every 2 minutes disrupting your sleep and barely cooling the room (this is mentioned in other reviews as well).

Nice staff, good location, large well-appointed room. Power outage immediately before our stay meant that the hotel was warm from lack of AC when we checked in. But they had mimosa's and pastries in the lobby to make up for it! There was also a shortage of clean towels and linens due to power outage. Overall, I'd stay there again.

Lovely property and super friendly bar staff! The room was great, too. Unfortunately I booked the room with the intention of pushing a major project across the finish line in the quiet of my room, but there was no internet the entire time I was there and no electricity on the morning of departure (no fault of their own as the entire city block lost power).

The staff and service was shockingly terrible - they had a lot of attitude and wasn’t very helpful

This used to be a favorite hotel but there was no internet during my stay and then the electricity went out the entire morning of my departure. Major fail for this place and I won’t be coming back.

Overall hotel is very nice with a great staff and atmosphere. However at check in was told the WiFi was out. Then early morning power is out! I’m thus humid weather and conditions it’s been a huge inconvenience to me and my family.

92 degrees and no AC