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8.1 / 10 Guest Rating

SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Rd , Gatlinburg, us

SureStay Plus Hotel by Best Western Gatlinburg - main view

About the Property

Conveniently Located Property
Adjacent to Great Smoky Mountains National Park and minutes away from popular attractions, SureStay Plus Hotel by Best Western Gatlinburg provides a comfortable stay for guests.

Modern Amenities
Enjoy complimentary continental breakfast, free WiFi, and a refreshing outdoor pool during your stay. Each room is equipped with essential amenities like a microwave, refrigerator, and cable TV for your convenience.

Exceptional Services
With a 24-hour reception and on-site vending machines, guests can easily access snacks and drinks. Benefit from free parking and explore nearby attractions like Cataract Falls and Ober Gatlinburg Amusement Park tram lift.

Book your stay at SureStay Plus Hotel by Best Western Gatlinburg for a memorable experience in the heart of Gatlinburg.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds with Balcony - Photo 1
Queen Room with Two Queen Beds with Balcony - Photo 2
Queen Room with Two Queen Beds with Balcony - Photo 3
Queen Room with Two Queen Beds with Balcony - Photo 4
1/4

Queen Room with Two Queen Beds with Balcony

Featuring a shared balcony, this room offers a flat-screen TV, a microwave, a refrigerator and a coffee machine. The private bathroom includes a hairdryer.

19 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Beds, Nonsmoking, River View, Balcony

Non-refundable
Breakfast Included
20% OFF$182.89

$146.31

Includes taxes & fees

Guest Reviews

8.1
Excellent2473 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness6.4
Service8.9
Location9.4
Room Quality7.4
Amenities7.4
Value for Money7.9
Food and Beverage8.4
Overall Experience8.9

Select topics to read reviews

S
ShawnusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

Overall great stay!

Helpful?
G
GailusUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Enjoyed the stay near the creek very enjoyable."

8.0

Hotel was clean and location with balcony was great.

Helpful?
D
DEVIKAusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
P
priegousUS
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Buen lugar"

9.0

Cerca de todo

Helpful?
K
keirstinusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
J
jenniferusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Good"

4.0

Seen bears Good fishing

Toliet was broken Room wasn't cleaned properly There was bowel movement in the pool

Helpful?
J
JustinusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0
Helpful?
A
AngieusUS
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

Great view! Close to everything

Helpful?
K
KajusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Excellent"

8.0

The hotel was just a 5 minute walk from all the action and located next to a beautiful creek. Our room was spacious and the balcony overlooked the creek. I would recommend this hotel

The staff could have been friendier.

Helpful?
F
FaithusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0
Helpful?
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