The Upham Hotel

Initially, I felt this hotel had barely a passable rating for a 3-star “boutique” hotel. That is, until they *threw away* a gift I had accidentally left on the hotel lobby counter within 24-hours of leaving it. I’m so stunned that they’d throw away a guest’s items before the 3-day weekend even ended, and there was little that the front desk agent apologized for. I read reviews before booking and there were some hard critiques that made me wonder if they were being too harsh. Afterall, our friend made the suggestion to book this place so how bad could it be? The non-existent bathroom fan is true and how muggy it makes the bedroom despite having to open the small bathroom window (facing public space) is also true. There’s damp-rid in the closet which did absolutely nothing. The room was uncomfortable to sleep in even with the AC turned on. Mind you, it’s January and outdoor night temperatures were in the 50’s. We won’t be coming back.

Quaint, friendly , clean, location

Floorboards in room broken

Very comfortable and peaceful

Nightlight in bathroom didn't work.

No Breakfast served. Restaurant not open for dinner.

Cleanliness, mold in the shower. A/C not working and it was exceptionally hot in Santa Barbara during our stay. We were not told we were upstairs and had Seniors in the group who had to carry luggage up steep stairs. Overrated for price. Disappointed.

The property is beautiful and well maintained. Lovely outdoor green spaces and close to shops and dining. I like the layout of cottages that make up the property.

The room was slightly outdated, but the bed was very comfortable.

Walking distance (about 1 mile) from train station to the hotel, along State Street which is a shopping street!

Breakfast pastries were dry.