Extended Stay America Suites - Orlando - Lake Mary - 1036 Greenwood Blvd

May I have to say that checking was very pleasant and so friendly 😊 I don't leave reviews but the front desk made it worthy and highly appreciated my accommodation!

Overall it was ok for few nites. Just some of their policies wacky. To extend a day you need to check-out then wait to check back in. Early check-in in my view was an additional day charge. I felt after really reviewing rates is pricey for what you get. Breakfast nothing to write about as it wasn't nutritional. It was quite and employees great only found that manager was bit harsh with wacky rules.

Overall good stay. Furniture need updating.

Clean

Was the worst stay I have had ... no pool and staff not professional at all. Don't stay here unless you have no other choice

Great customer service

My room was clean and the staff was very friendly.., I've been coming here for almost a year. Would definitely recommend

The property itself is run down and it smells throughout. Even after changing rooms it still had an odor and the room itself needs upkeep. The dead roach in the kitchen cabinet was horrific. The stove did not work either and the kitchen was dirty. I left to find another hotel, and I find it unfair and unacceptable that Expedia and the hotel will not refund my money based on the fact that everything I have stated is factual with pictures as proof. The Manager, Tina had absolutely no empathy and never apologized. In fact she told me that there isn't a roach problem and basicallytold ne thetecis a no regund policy. Neither Expedia or Extended Stay America will take responsibility for me paying for garbage.

Great place to stay.