Salt Lake Plaza Hotel SureStay Collection by Best Western

The staff was lovely and super helpful in all of my questions. They were also very accommodating when the plumbing issue happened. Got upgraded to an even nicer room though I really liked the one I had, so I had a great experience both times. Big shoutout to Giselle also for helping me personally with the bath issue, 10/10 and 5 stars if I could.

It was fine

We had a great stay, just what we were looking for. Service at check-in very good, at check-out just so-so.

H

Room was older. Wallpaper ripping. Grout in bathroom appeared moldy. The facility was hard to use a luggage rack. Just stairs in the entrance and had to walk down to get to a path to push the rack.

👍

Awesome.

The room and view we got in comparison to the price we paid, was a great deal. Yes, there is a lot of construction going on downtown, but we couldn't hear it from our room. We had a great view from the 9th floor. Unfortunately, the tiling in the shower needed some new grout, so I'm hoping it doesn't cause water damage or leak underneath. Breakfast and other food items you also had to pay for, which was a big downside. But, definitely going to stay there again.

The front desk gave me free toothpaste.

Not all the elevators work and the room wasn't clean enough.