Holiday Inn Express Hotel & Suites Mt. Holly by IHG

The room smelled dank and musty. The carpet felt wet and sticky. The shower curtain was missing gromets on either end letting water from the shower soak the floor. The desk chair cushions were ripped. The room was not made up when we returned at the end of the day. No new towels given. I have nothing good to say about this property. You should not EVER recommend it!!!!!

Room 121 had a moldy smell and felt humid. My elderly parents tolerated it because they were very tired and just wanted to sleep when we arrived for our one night stay. Room 124 had soaking wet carpet by the AC and we found an adult bedbug AND a nymph crawling in the sheets. We were moved to another room. My question is, were we intentionally placed in these awful rooms because we were a family that didn’t look like we’d complain? I am still upset when I think about that stay.

The hotel is older, there are things they should do to make more appealing. Clean carpet, get rid of that old smell

Spacious & Clean

Ok

One recommendation : upgrade the breakfast cutlery, too flimsy cheap, not up To Holiday Inn standards

Breakfast was horrible

Close access to Rt.95, without the noise. Perfect. Hotel was surrounded by woods. Lovely. Staff was excellent. Everything was just as expected.

The service was good. Everyone that worked in this hotel was pleasant and helpful. The beds were very comfortable and the linens were cottony and nice. There is a rundown atmosphere like rusty shower bar and patched walls although it was clean. The pool did not look like any work was being done to get it up and running. The breakfast was good but the pancake machine was not operational

My stay was great staff and guest were friendly kind and courteous most of all the breakfast was great