Fairmont Waterfront

Location. Service

Room was dated but location made up for that

Top Lage direkt an der Sea Wall, ideal für Kreuzfahrer

Someone stole my sunglasses

The location was great - room was spacious and clean

Charging for bottles of water and for storing any of your own items in the fridge is stingy given the cost of the room.

If you’re trying to decide between the Fairmont Waterfront and Fairmont Pacific Rim, I’d encourage you to consider the Pacific Rim. We stayed over the past weekend at the Waterfront and while the room was luxurious with a great view, the service was more Marriott than Fairmont. Our room was not ready on time and when we arrived in it we found a toilet brush on our bathroom counter. (We had been told the room delay was because it had not yet been inspected.) Although the hotel moved us to a nicer room that night, the next day we asked that we have our room made up early both days and, on the following day, it did not happen. We needed to leave it to have it cleaned but as the lobby is quite small with a large couch and two chairs, there was nowhere for both of us to sit. The front desk nicely gave us drink and food vouchers. Finally upon check out the line was 6 deep. A manager came out to speak to one of the reps. She looked at us all standing in line but did not step up to help though there was a free terminal. I rated our stay only as poor and not terrible because the room and view were very nice - and the pricing quite good for a Fairmont. However in this case I got what i paid for.

Was good location

Food was subpar