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9.5 / 10 Guest Rating

Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad, 5, Madrid, es

Mandarin Oriental Ritz, Madrid - main view

About the Property

Luxurious Wellness Centre and Fitness Facilities

Indulge in the opulent experience at Mandarin Oriental, Ritz Madrid with its lavish Wellness Centre featuring indoor swimming pool, vitality pool, experience showers, steam room, and a fully-equipped fitness centre. Relax and rejuvenate with dedicated treatments in a serene environment.

Acclaimed Dining Experience

Savor exquisite culinary delights overseen by renowned Chef Quique Dacosta at the hotel's five restaurants and bars. From gourmet dishes to tantalizing beverages, experience a gastronomic journey that will delight your taste buds.

Prime Location near Iconic Landmarks

Situated in the heart of the Retiro district, Mandarin Oriental, Ritz Madrid offers easy access to Retiro Park and Madrid's renowned museums. Explore cultural treasures like the Prado, Thyssen Bornemisza, and Reina Sofia museums just a stone's throw away.

Book now for an unforgettable stay at Mandarin Oriental, Ritz Madrid!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cribs are available on request. Please contact the property for further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
1/4

Deluxe Room

Deluxe Rooms enjoy garden, Lealtad Square or Prado views. Most of these rooms offer four poster canopy bed and luxury bathrooms some with freestanding bathtub and white Dolomite stone paneling. Bed options are king bed or 2 twin beds on request. Deluxe Rooms can connect to another Deluxe Room or to a Mandarin Room on request. The maximum occupancy is 2 people. Extra beds cannot be added to this room.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Interconnected room(s) available

Room, Deluxe, Garden view

Non-refundable
Room Only
20% OFF$1,389.76

$1,111.81

Includes taxes & fees

Room, Deluxe, Garden view

Non-refundable
Breakfast Included
20% OFF$1,727.4

$1,381.92

Includes taxes & fees
Premier Junior Suite - Photo 1
Premier Junior Suite - Photo 2
Premier Junior Suite - Photo 3
Premier Junior Suite - Photo 4
Premier Junior Suite - Photo 5
1/5

Premier Junior Suite

Overlooking Lealtad Square or Prado Museum, Premier Junior Suites enjoy an elegant classic contemporary décor and benefit of a spacious living area with comfy sofa. Bed options are king bed. Connecting Room on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi is also included in this suite.

42 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premier Junior Suite

Non-refundable
Room Only
20% OFF$3,584.31

$2,867.45

Includes taxes & fees

Premier Junior Suite

Non-refundable
Breakfast Included
20% OFF$3,770.5

$3,016.4

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
1/8

Junior Suite

These bright and airy Junior Suites overlook the inner courtyard. They feature a soothing color palette evoking a contemporary yet classic atmosphere and a relaxing living area with a comfortable sofa. Bed options are king bed. Connecting Room on request. The maximum occupancy is 2 people and 1 baby with a cost. Extra beds cannot be added to this suite. Streaming Wifi is also included.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Suite Junior

Non-refundable
Room Only
20% OFF$2,369.93

$1,895.94

Includes taxes & fees

Suite Junior

Non-refundable
Breakfast Included
20% OFF$2,816.44

$2,253.15

Includes taxes & fees
Palm Court Suite - Photo 1
Palm Court Suite - Photo 2
Palm Court Suite - Photo 3
Palm Court Suite - Photo 4
1/4

Palm Court Suite

-Palm Court Suites include spacious separate living and sleeping areas which provide these elegant suites with more space for complete intimacy and comfort. They come with bright and quiet courtyard views. -Bed options are king bed. -The maximum occupancy is 3 people using 1 rollaway bed. -Streaming Wifi is also included.

52 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Palm Court Suite

Non-refundable
Room Only
20% OFF$3,749.49

$2,999.59

Includes taxes & fees

Palm Court Suite

Non-refundable
Breakfast Included
20% OFF$3,935.69

$3,148.55

Includes taxes & fees
Park Suite - Photo 1
Park Suite - Photo 2
Park Suite - Photo 3
Park Suite - Photo 4
1/4

Park Suite

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

68 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Suite, Park view

Non-refundable
Room Only
20% OFF$3,759.66

$3,007.73

Includes taxes & fees

Suite, Park view

Non-refundable
Breakfast Included
20% OFF$4,360.63

$3,488.5

Includes taxes & fees
Prado Suite - Photo 1
Prado Suite - Photo 2
Prado Suite - Photo 3
Prado Suite - Photo 4
1/4

Prado Suite

With views of the Prado Museum and generously sized separate living and sleeping areas, these suites are furnished with custom-made pieces. They count with a floor to ceiling glass wall between bedroom and bathroom and some come with a guest powder room. -Bed options are king bed. -The maximum occupancy is 3 people using 1 rollaway bed. -Streaming Wifi, Butler service and one-way private airport transfer subject to hotel confirmation are also included.

68 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Prado Suite

Non-refundable
Room Only
20% OFF$4,492.78

$3,594.22

Includes taxes & fees

Prado Suite

Non-refundable
Breakfast Included
20% OFF$4,678.97

$3,743.18

Includes taxes & fees
Turret Suite - Photo 1
Turret Suite - Photo 2
Turret Suite - Photo 3
Turret Suite - Photo 4
1/4

Turret Suite

Turret Suites have an entrance hall, a master bedroom and a spacious oval living room inside one of the hotel turrets overlooking the Ritz Garden and Lealtad Square or the Prado Museum. They have been designed as a serene escape from the city. -Bed options are king bed. The maximum occupancy is 3 people using 1 rollaway bed. -Streaming Wifi, Butler service and one-way private airport transfer subject to hotel confirmation are also included.

78 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Turret Suite

Non-refundable
Room Only
20% OFF$5,070.89

$4,056.71

Includes taxes & fees

Turret Suite

Non-refundable
Breakfast Included
20% OFF$5,257.1

$4,205.68

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
1/4

Deluxe Twin Room

The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as city views. The unit has 2 beds.

37 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room with 2 single beds, Deluxe, Resort view

Non-refundable
Room Only
20% OFF$1,536.05

$1,228.84

Includes taxes & fees

Room with 2 single beds, Deluxe, Resort view

Non-refundable
Breakfast Included
20% OFF$1,889.93

$1,511.94

Includes taxes & fees
Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
1/4

Superior Twin Room

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 2 beds.

30 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room with 2 beds, Superior

Non-refundable
Room Only
20% OFF$1,170.33

$936.26

Includes taxes & fees

Room with 2 beds, Superior

Non-refundable
Breakfast Included
20% OFF$1,483.57

$1,186.86

Includes taxes & fees
Premier Suite (Junior) - Photo 1
Premier Suite (Junior) - Photo 2
Premier Suite (Junior) - Photo 3
Premier Suite (Junior) - Photo 4
Premier Suite (Junior) - Photo 5
Premier Suite (Junior) - Photo 6
1/6

Premier Suite (Junior)

1 King Bed454-sq-foot room with city views Layout - Bedroom and living roomRelax - In-room massage availableInternet - Free wired internet access Entertainment - 55-inch LCD TV, digital channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerBathrobeDesk

Suite Junior, Premier

Non-refundable
Room Only
20% OFF$3,174.51

$2,539.61

Includes taxes & fees

Suite Junior, Premier

Non-refundable
Breakfast Included
20% OFF$3,710.45

$2,968.36

Includes taxes & fees
Deluxe Garden View Room TWIN - Photo 1
Deluxe Garden View Room TWIN - Photo 2
Deluxe Garden View Room TWIN - Photo 3
1/3

Deluxe Garden View Room TWIN

The unit offers 2 beds.

37 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Desk

Room with 2 single beds, Deluxe, Garden view

Non-refundable
Room Only
20% OFF$1,389.76

$1,111.81

Includes taxes & fees

Room with 2 single beds, Deluxe, Garden view

Non-refundable
Breakfast Included
20% OFF$1,727.4

$1,381.92

Includes taxes & fees
Superior King Accessible - Photo 1
Superior King Accessible - Photo 2
1/2

Superior King Accessible

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a patio, this double room also features a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Accesible Room, Superior

Non-refundable
Room Only
20% OFF$1,170.33

$936.26

Includes taxes & fees

Accesible Room, Superior

Non-refundable
Breakfast Included
20% OFF$1,483.57

$1,186.86

Includes taxes & fees

Guest Reviews

9.5
Exceptional266 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the beautiful hotel and location.

Categories

Cleanliness9.3
Service9.8
Location9.8
Room Quality9.3
Amenities9.3
Value for Money8.8
Food and Beverage9.8
Overall Experience9.8

Select topics to read reviews

H
HulyatrTR
Verified booking
solo_traveller
Standard Room
Stayed in Oct 20, 2025

"I like the hotel"

8.0

The staff are helpful

Price is too high

Helpful?
V
VeraskSK
Verified booking
extended_group
Standard Room
Stayed in Oct 19, 2025

"Exceptional"

10.0
Helpful?
H
hf8675309NEW YORK CITY, NEW YORK
Verified booking
Family
Standard Room
Stayed in Oct 16, 2025

"Great except for hvac system."

8.0

Great hotel just have big issues with their hvac system. I understand the green energy push but having weak AC with occupancy sensors doesn’t jibe with the goal of a five star experience. That said the team is first rate and hotel beautiful.

Helpful?
M
MedlouhesES
Verified booking
couple
Standard Room
Stayed in Oct 14, 2025

"Excellent"

8.0
Helpful?
R
RiyadaeAE
Verified booking
couple
Standard Room
Stayed in Oct 13, 2025

"Great service, average rooms."

6.0

The service was good, the staff were very kind.

The pictures don’t represent the rooms accurately which me and my partner thought was very tiny. We also had a view facing the wall which was not what I requested. And I booked a deluxe room that was very expensive.

Helpful?
I
IrinagrGR
Verified booking
couple
Standard Room
Stayed in Oct 13, 2025

"Exceptional"

10.0
Helpful?
C
CountessOlenska
Verified booking
Solo travel
Standard Room
Stayed in Oct 11, 2025

"An arrogant and obnoxious treatment!"

2.0

I tried to go for breakfast on Sunday but they told me they were full as they had brunch. Went back on Monday for lunch in the lobby, a lady with a ponytail asked my room number but when I told her I wasn’t staying at the hotel she told me no tables were available even though the lobby was half empty. I was staying at a friend’s and eating at various high end hotels to decide where to stay when I am back for Christmas. The Mandarin Oriental Ritz won’t be my choice, you do not want me there? Fine, I’ll go to the Four Seasons where I received a royal treatement, you select your guest, I won’t select you. Your loss, not a smart way to do business. Never again Mandarin Oriental! Stay clear!

Helpful?
A
Arturo
Verified booking
partner
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

El hotel es sin duda el mejor de Madrid. La terraza del Ritz es muy agradable para almorzar al aire libre y tanto el lobby como el bar del hotel son espectaculares

Helpful?
E
Edward
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Exceptionnel "

10.0

L'hôtel est exceptionnel, les personnel est très attentionné, les services sont parfaits. Nous sommes venus pour une occasion particulière et nous avons eu le plaisir d'être surclassés, ce qui a rendu ce séjour encore plus agréable !

Helpful?
I
IoanaroRO
Verified booking
family_with_children
Standard Room
Stayed in Oct 2, 2025

"Very beautiful, great staff, loved it all the way! Can’t wait coming back!"

10.0

Very beautiful, great staff, loved it all the way! Can’t wait coming back!

Helpful?