Hampton Inn Houston/Humble-Airport Area

Close to where I needed to be.

Integral things were missing from breakfast and gym. Breakfast was missing multiple important things such as black tea and even MILK! The manager pointed to the little creamers and told me to put, “that milk,” on my cereal! She completely refused to even acknowledge people’s disappointment of the morning, just saying their shipment was coming later that day (when none of us would be there). I came back to ask her about all the missing weights in the gym (anything I could even pick up was gone) and the lady RUNNING the place simply said, “I don’t know anything about the gym”. I then took pics of the missing items for my review and overhead her reprimanding someone for allowing me to take these photos below, saying in the future not to “let people do that”. Just a little bit of kindness and acknowledgement of the concerns would have gone a long way. Very poorly run. Would not recommend.

Prima airport hotel, op loopafstand van een groot winkelcentrum met in de buurt goed sushi restaurant.

Het ontbijt was niet goed bijgevuld.

As a HHonors Diamond Member, I travel several times a month and always chose Hilton properties. My stay at this site was a standout of stays. Saira at the front desk was kind and helpful. The room was beautifully clean and supplied with all of my needs. The breakfast area was well-stocked and constantly being maintained by Ingrid. Every counter space and table was impeccably clean as well. There was no time that I saw housekeeping not working dutifully and keeping their space tidy. I would tell there was a certain pride that staff sometimes lacks. Not these men and women! This hotel and its rooms will undeniably be just as clean and welcome if I come back again and, if I need to stay in the Humble/Kingwood area another time, I definitely will chose this property.

Very nice hotel. Staff was super friendly. Close to everything.

Quiet and clean