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7.3 / 10 Guest Rating

SureStay Plus Hotel by Best Western Point Richmond

915 West Cutting Boulevard, Richmond, us

SureStay Plus Hotel by Best Western Point Richmond - main view

About the Property

Welcome to SureStay Plus Hotel by Best Western Point Richmond!

Free Wi-Fi and Entertainment: Enjoy complimentary Wi-Fi in all our guest rooms and unwind with a cable TV featuring HBO film channels.

Convenient Amenities: Stay refreshed with air-conditioned rooms and make use of our vending machines for your convenience.

Ideal Location and Parking: Located just 28 km from central San Francisco and 34 km from San Francisco International Airport, take advantage of our free parking during your stay.

Book your stay with us now at SureStay Plus Hotel by Best Western Point Richmond!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note: Complimentary parking is for registered guests only. Parking outside of reserved stay dates is prohibited. Please note that if you plan on using a different credit under a different name from the name on the booking confirmation, you must contact the hotel directly prior to arrival to request a Credit Card Authorization form. Please note: Service animals are the only animals allowed on the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
1/10

King Room - Non-Smoking

The double room offers air conditioning. The unit has 1 bed.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$119.21

$95.37

Includes taxes & fees
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 1
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 2
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 3
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 4
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 5
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 6
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 7
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 8
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 9
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking - Photo 10
1/10

Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking

The quadruple room provides air conditioning. The unit offers 2 beds.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

Accessibility - 2 Queen, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$137.1

$109.68

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
Queen Room with Two Queen Beds - Non-Smoking - Photo 7
Queen Room with Two Queen Beds - Non-Smoking - Photo 8
Queen Room with Two Queen Beds - Non-Smoking - Photo 9
Queen Room with Two Queen Beds - Non-Smoking - Photo 10
Queen Room with Two Queen Beds - Non-Smoking - Photo 11
Queen Room with Two Queen Beds - Non-Smoking - Photo 12
Queen Room with Two Queen Beds - Non-Smoking - Photo 13
Queen Room with Two Queen Beds - Non-Smoking - Photo 14
Queen Room with Two Queen Beds - Non-Smoking - Photo 15
1/15

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room offers air conditioning. The unit has 2 beds.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$137.1

$109.68

Includes taxes & fees
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 1
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 2
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 3
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 4
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 5
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 6
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 7
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 8
King Room with Bath Tub - Disability Access/Non-Smoking  - Photo 9
1/9

King Room with Bath Tub - Disability Access/Non-Smoking

The double room provides air conditioning. The unit offers 1 bed.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

Accessibility - 1 King, Bathtub, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$119.21

$95.37

Includes taxes & fees
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 1
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 2
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 3
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 4
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 5
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 6
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 7
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 8
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 9
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 10
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 11
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 12
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 13
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking  - Photo 14
1/14

Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking

The quadruple room features air conditioning. The unit has 2 beds.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

Accessibility - 2 Queen, Bathtub, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$137.1

$109.68

Includes taxes & fees
King Room with Roll-in Shower - Disability Access/Non-Smoking - Photo 1
King Room with Roll-in Shower - Disability Access/Non-Smoking - Photo 2
King Room with Roll-in Shower - Disability Access/Non-Smoking - Photo 3
King Room with Roll-in Shower - Disability Access/Non-Smoking - Photo 4
King Room with Roll-in Shower - Disability Access/Non-Smoking - Photo 5
King Room with Roll-in Shower - Disability Access/Non-Smoking - Photo 6
1/6

King Room with Roll-in Shower - Disability Access/Non-Smoking

The double room offers air conditioning. The unit has 1 bed.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking, Full Breakfast

Non-refundable
Room Only
20% OFF$131.91

$105.53

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 1
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 2
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 3
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 4
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 5
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 6
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 7
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 8
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 9
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 10
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 11
1/11

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed360 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet accessEntertainment - 48-inch TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryerPractical - Yard and iron/ironing boardComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair accessibleNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRefrigeratorMicrowavePrivate bathroom

ROOM, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$126.45

$101.16

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 4
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 5
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 6
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 7
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 8
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 9
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 10
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 11
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 12
1/12

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds380 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet accessEntertainment - 48-inch TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryerPractical - Yard and iron/ironing boardComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair accessibleNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVHair dryerRefrigeratorMicrowavePrivate bathroom

ROOM, 2 QUEEN BEDS, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$144.86

$115.89

Includes taxes & fees

Guest Reviews

7.3
Very Good1034 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness5.4
Service7.9
Location8.4
Room Quality6.4
Amenities6.9
Value for Money7.4
Food and Beverage8.4
Overall Experience7.7

Select topics to read reviews

C
ChristiancaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Bien"

8.0

Service client

Problème de serrure de porte x 2jrs

Helpful?
E
eduardousUS
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
V
VibreentusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Not good"

4.0

The location was ok. The hotel sits near a busy gas station with people squealing tires at all hours and constant traffic, there are train tracks nearby with constant train noise, and the hotel sits not far from the highway.

Everything, the handicapped room had a desk sitting in the middle of the room creating an obstacle for our wheelchair so we had to tell staff and that was a complication. The office worker had difficulty understanding that we needed the desk moved back to the wall so the wheelchair could get through (I'm English speaking) then she finally called in the manager who also had difficulty understanding so I had her follow me to the room and showed her what was happening and finally they understood and moved the desk back which showed us to get the wheelchair through. The shower is a roll in which was nice but causes a slipping hazard. The walls are so thin we could hear people going up and down the stairs, other rooms and outside noises. The breakfast was breaded items, apples (gala), cereal, coffee (bitter), scrambled eggs and potatoes but no meat items, and hardly any healthy food options besides apples. While in my vehicle I observed the cleaning lady letting herself into rooms without knocking first and announcing herself (another person was visibly angry when he arrived back to his room from breakfast and discovered her in his room). We will never stay at this hotel again.

Helpful?
K
KainusUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Tv did not work room was dirty and no towel in the room"

1.0

Terrible

My tv did not work and staff told me to bad matenance would not be there until tomorrow and they can’t put me in a different room staff was rude room was dirty there is rust all over the metal in the room and no towels

Helpful?
S
SimenusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
L
LeicnCN
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"没想到Best Western品牌旗下的酒店连一般motel的干净整洁都做不到"

4.0

地理位置可以,房间面积可以

床上用品不干净,房间闷且空气低级香水味过浓

Helpful?
W
WilliamsusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

1.0
Helpful?
W
WilliamsusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"racist and liars"

1.0

the breakfast

being in a room with the TV does not work will not be refund or not give me a new one and then you can come to it right away please I want to refund

Helpful?
G
GregoryusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"When I went to rent room for an extra 2 nights they said I was not able to rent and that I'm banned"

4.0

Staff could have been more polite they were very rude and racial towards my family

Helpful?
G
garcia venturausUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Very Good"

7.0
Helpful?