Residence Inn by Marriott Boston Framingham

Front desk staff was helpful and friendly

The room was well stocked in the kitchen, and well planned out. However an air conditioning unit in the window let in so much noise from the freeway that it was disturbing. Why was an A/C unit there when there was A/C within the room? The breakfast was good, the bed was comfortable, but the room was too noisy.

A great location, have been staying he re for work at least 3-4 times a year

Very friendly front end person at reception.

Room was excellent with every I needed.

The staff was very nice,the dining area was clean and very well atttended by the staff. The rooms left things to be desired. The bathtub looked like it needed to be replaced. Could need another safety bar. The toilet was so low it should be in a preschool. The ceiling had leak marks and was peeling in spots.The lighting was terrible. When we arrived we asked what room family members by the same name were in and we were told the weren’t at this hotel. I called them and they were right down the hall. Also asked about another member by a different name and was told the same thing. They had all the spellings wrong. I checked the rate at the desk for their price because I was told by a family member what they paid and Expedia charged almost $150 more. I will never book with Expedia again.

Felt very unsafe and it was very smelly

It was an OK hotel, it is located in an industrial park so there are no restaurants with in walking distance. The hotel is in need of updating for sure. Older style. Bed was good, pull out couch had allot to be desired but worked. Bathroom was small and not as clean as it should have been. Needs updating for sure. Breakfast was OK. I had checked in online to make it quicker but it was not when I arrived. Don't know what happened there but it is what it is. People were very nice.

Very quiet and safe. Had an issue with the sofa bed and the staff took care of it quickly. Continental breakfast included was a plus.

Good