Best Western West Greenwich Inn

Front desk was super helpful & friendly. They actually called to see if we were coming as we were walking in the door. The breakfast went fast but was replenished quickly & pretty good. Loved the pancake maker. Housekeeping saw me walking down the hall with my hands full and she opened the door for me. Rooms were clean, comfortable and had updated lights & clock with working usb ports for phone charging. Half the places I have been to recently had none of them work. I was happy at this place got it right.

Side door was unlocked. I didn’t like the fact that anyone could walk in. Usually you need a key card to enter. Bummed we got there later than expected and didn’t have time to use the pool.

The lady that makes the breakfast was there and does a really good job. You would be hard pressed not to find something that you like. I enjoyed scrambled eggs and sausage with a melon fruit cup. And the breakfast was until 10 .

TO BE HONEST , IT WAS ABOVE EXPECTATION

good

Pool hours were terrible! It didn't open until 11:00am Room wasn't ready until 5:30pm Cost of rooms expensive (I rented 2 rooms with no discount)

Cleanliness

Location and staff were great. Clean comfortable rooms!

Not a complaint but an observation…seems there were some long term guests occupying a couple of rooms in the wing we were in. It was a little unprofessional having to navigate through trash and dirty linen in the hallways every morning. Didn’t affect our stay but not a good look for the property.