Comfort Suites Portland Southwest

Close to freeway.

Front desk attendant seemed to lack basic social skills. Never said hi, just said you checking in. Then once checked in gave me to room card didn’t even give me an idea of where the room was located or offered any other assistance. When I was headed for my day at 6:30 am he asked if I was checking out as I walked past the front desk; mind you check out was at 11am. Didn’t ask if I was going to the breakfast which would have been more logical as it started at that time. I came back at 10:15am. At 10:30 they called the room they didn’t say who they were just asked this it used my name then said you are checking out or extending stay. Said I’d be checking out soon then they just hung up. When I checked out they didn’t even say I hope you had a good stay. Didn’t even take the card key from me just left it sitting on the counter.

Great location, comfortable bed

My room had dirty socks on the bathroom floor. And hair in the sink and shower. There was zero water on the property to take a shower or brush my teeth in the morning when I woke up. I had to get on plane dirty. No apologies were made by staff or owner and no refund given. And as I left I was watching housekeeping clean rooms when water was shut off to the hotel. So there is no way the rooms were clean. 100% dont recommend.

Place was mostly clean. I asked for an ADA room, my husband is disabled and has mobility issues.

The bathroom chair was not totally clean, there was a questionable substance on the underside.

Place was in a good location, room was a good size for a family of 4 with kids under 12.

Pool was out of order during our stay. Sofa bed was very uncomfortable with little mattress padding.

The breakfast was a big improvement from when we stayed in February. Great job!

Disappointed that the pool/jacuzzi was out of order, but it didn't affect our relatively brief stay.

The location is perfect right off of I-5. That being said you did not hear any freeway noise.

The pool and hot tub were both out of service. The mirror was off of the bathroom door.

Breakfast was delicious with lots of choices. The location was fantastic, right off the freeway, so easy to get to OHSU hospital. The staff was really friendly and helpful. The pool and hot tub were a great bonus after a long day of travel.