Americas Best Value Inn Opelika

I did not like anything about the place #1 the sink was clogged, and water just stayed there #2 the bathroom tub was clogged also i call the front desk and they sent a young guy to my room and he took pictures of the water standing in the sink #3 the bed felt like i was actually sleeping on the ground never have i ever laid on a bed that was that hard. I call to front desk about it and was told " I'm sorry you are having a bad night" #4 this was the straw that broke the camel back I was eating by BEDBUGS and i showed it to the manager the next morning and all he could say is that they had the exterminator out before and that he did a good job, well he didn't and i have pictures to prove it and then they said that they could not refund me my money back and i paid for 2 days. And he said that they couldn't refund me my money so i told him that i was going to take it to court then he writes on my receipt that they will refund me the day that i didn't stay i don't agree with that because i paid for safety and comfort and i didn't get it. I had to go to the ER because it was so bad and i don't feel like i should pay for anything i will let the Judge make that decision and I'm not going to be asking for no apology and hopefully this will make them clean and do better about the care of people that stay and think that the place is clean but it's not.

everything listed above, I am saving my pictures for court. I also spoke with Booking.com and complained about the problem and all they said is that their policy does not allow refund or to make the guest made whole ok do they policy speak about the bedbug's infestation.

We were given a room where the beds had not been changed. There were hair, dirt, grass, peanuts & stains on both beds. The refrigerator was dirty & the freezer had brown ice. I requested a different room and was taken to a smoking room, which I declined, having severe allergies. He finally gave us a king, which I checked prior to moving my stuff there. None of the problems existed in this room. The staff was hard to hear through the glass. We had to check out early, so we didn’t get to eat breakfast.

It was clean and staff was friendly

It was rather noisy and no restroom in lobby

Front desk staff are friendly. TV and air not working in the room :(

It was clean

Not a thing

I hate to leave a mostly negative review, but it really was very rough :c The price was low, compared to other hotels in the area, which I knew made staying here a risk. I just needed a place to sleep. Didn’t need a whole bunch of amenities, and I didn’t want anything fancy. I went in with low expectations and needs. Just wanted bare necessities. Sadly, I found myself still regretting the stay, wishing I had just payed $30 extra for a nicer place nearby. The room’s smell was so bad and I never became nose-blind to it. My bathroom was locked when I entered the room, which isn’t necessarily a big deal, but made me wonder if that means the bathroom wasn’t cleaned or was accidentally locked by a cleaner. The bathroom’s quality seemed ok though! Albeit, the water had a bit of a smell to it. Might be a quality of the area and not the fault of the hotel. The bed was springy and put pressure on certain points of my back. I could hear people shifting in their beds in the rooms next to me. Heard lots of banging from upstairs at around 3am. My room was right by the highway and the low sound-suppression meant I would hear every high-speed 18-wheeler zoom by, often waking me up. The interior of the room felt really oppressive to me, and I had really bad anxiety as a result. The air-conditioning in my room was nice, and the tv has On-Demand which was super nice. I still managed to get enough sleep to safely drive the next day. Staff were super nice and helpful. Location was convenient.

The motel has been nicely renovated. It was a clean and pleasant atmosphere. The bed was comfortable. The sink did not drain, but that’s a standard maintenance issue, and I alerted the staff.

The price point was a bit high, even though it was among the lower priced options in the area.