Suburban Studios Birmingham Homewood I-65

This was one of the worst hotel experiences of my life. The property is utterly disgusting. The carpets were stained, there was blood and feces on the wall. The refrigerator and freezer were filthy. The bathroom was covered in mold. The pillows had blood stains on them.

Okay

If you don't want to inhale marijuana smoke, night and day, don't stay here. It permeated the halls and seeping into the room. Plus, half of the safety latch had been pulled off the door, indicating the door had previously been forced open, and there was a 3/4-inch gap between the door and the door jamb. Definitely not safe for a woman traveling alone. The manager was nice, offered another room, but, even checking in at midnight, I could not stay there.

This property called me 3 hours before check in and told me that they couldn’t honor my reservation due to plumbing issues. While the lady is telling me this she put me on hold but didn’t mute the call! I heard her be very cheerful to another customer and telling them that they would have a room for them. When she returned to my phone call, she was putting on this so sad voice and telling me she was so sorry! When I told her that they were overbooked and she was giving my room to someone else, she said “I’m so sorry you feel like that”!

The room was very dirty. The beds were stained, the fridge had something sticky all over it, as did the floor. The bathroom was not well cleaned, the tub was dirty, and there was dirt in every corner or the room. There were only sheets on the beds and the pillows were tossed next to the beds. Very disappointing

Its functional but its not the cleanest. I was only there one night with my family, thankfully. The location is great but the door knob was broke and even the hallways were disgusting. We had the 2 bedroom family room and the shower was dirty and toilet ran all Night! But the worked and we made it out alie but never would stay there again!!

One of the worst stays at a hotel I've ever had. Room hadn't not been properly cleaned. No essential supplies like toilet paper. The fold-out couch my daughters were to sleep on was just a frame with no mattress. When I inquired about a mattress for the couch, they had/offered no solutions. One daughter step on the floor and the other on the lumpy dirty couch. Unhelpful service.

I was given a handicap room when I paid for a Queen standard. I asked to be moved and was given a different/better/cleaner room but it had roaches.

The rooms were not clean. Hair was found multiple places, there were not any garbage cans in room, roaches were seen in room, and had to request appropriate amounts of linens. Refused to refund both nights that were booked even though we didnt stay either night. Refused to refund the pet fee though we didnt stay. Also seemed unconcerned about what was wrong.

Unfortunately-You get what you pay for.