TownePlace Suites by Marriott Boulder Broomfield/Interlocken

Free breakfast was limited but it did the job

We needed a home for five days while my husband had surgery and recovered before being allowed to travel home. We opted for the two-bedroom suite for extra space. It was a small unit, kind of "tired," but it served our needs. It was interesting that there was a cooktop stove, but no pots or pans available in the suite. Fortunately, we were able to use the microwave.

This place is literally falling apart! It is old and in serious need of updates. ! I'm not sure what Marriott is thinking but things need to be maintained around the property.

Hotel and rooms need remodel. Hotel is not ‘full service’ and pool is very small. No housekeeping for a week stay. No sheets or blankets for pull out bed. Breakfast not good and no coffee refill after they ran out. No outside space or activity. Lots of other hotels in area. Able to walk to some restaurants.

Fugitive arrested in our building while sleeping, no staff notification despite armed law enforcement presence. Unclean rooms.

I recently booked a 3-night stay at this hotel (Towneplace Suites Boulder) in Broomfield, but my experience was deeply disappointing and stressful. Due to an airline rescheduling, my flight from RDU to Denver was pushed to the following morning. I arrived at the hotel around 9:00 a.m., exhausted but relieved to finally check into the room I had already reserved and paid for. To my shock, I was told that my room had been reassigned to someone else because I didn’t check in before midnight. I was charged for the first night and refunded only for the remaining two. Even though I arrived well before standard hotel checkout time (typically 11:00 a.m. or 12:00 p.m.), they refused to honor my reservation. I was then offered a more expensive 2-bedroom suite for an additional $200-plus, which was something I neither booked nor could afford. With less than two hours before an important appointment, I was forced to start searching for another hotel on short notice. This situation caused unnecessary stress, disrupted my schedule, and added extra costs to my trip. I understand the need for policies, but this hotel showed no flexibility or empathy. It’s unreasonable to expect that a traveler dealing with an unexpected flight rescheduling would immediately think to contact the hotel at midnight, especially when a room was already paid for. To make matters worse, if it's hotel policy to release rooms at midnight, it’s deeply unfair and insensitive. Holding the room until standard checkout

I recently booked a 3-night stay at this hotel (Towneplace Suites Boulder) in Broomfield, but my experience was deeply disappointing and stressful. Due to an airline rescheduling, my flight from RDU to Denver was pushed to the following morning. I arrived at the hotel around 9:00 a.m., exhausted but relieved to finally check into the room I had already reserved and paid for. To my shock, I was told that my room had been reassigned to someone else because I didn’t check in before midnight. I was charged for the first night and refunded only for the remaining two. Even though I arrived well before standard hotel checkout time (typically 11:00 a.m. or 12:00 p.m.), they refused to honor my reservation. I was then offered a more expensive 2-bedroom suite for an additional $200-plus, which was something I neither booked nor could afford. With less than two hours before an important appointment, I was forced to start searching for another hotel on short notice. This situation caused unnecessary stress, disrupted my schedule, and added extra costs to my trip. I understand the need for policies, but this hotel showed no flexibility or empathy. It’s unreasonable to expect that a traveler dealing with an unexpected flight rescheduling would immediately think to contact the hotel at midnight, especially when a room was already paid for. To make matters worse, if it's hotel policy to release rooms at midnight, it’s deeply unfair and insensitive. Holding the room until standard checkout time would have been the fair and customer-friendly thing to do. This experience made me feel taken advantage of, and I left with the impression that my circumstances as a traveler were completely disregarded. I would caution other guests to think carefully before booking here, especially if your travel plans involve any uncertainty. I expected hospitality and professionalism, but unfortunately, I received neither.

I liked it had a kitchen for our week stay. The kitchen lacks pots and pans but other than that everything was good.

I understand that lots of businesses are short staffed. Nobody cleaned our rooms in the week we were here.

Al was well excepting the Elevator. It was noisy, slow and the inside walls wall paper was PEALING!? The rest of the facility was very good. It is obviously an older facility but the remodel was well done.

Room was very run down. Light bulbs needed to be replaced. Internet wasnt very good. Has to reconnect super often even when not leaving the room. Body wash dispencer has broken off and no one reattached it. Power outlet didnt work. TV was super laggy when using remote. Only decaf coffee in room. No teas or regulsr coffee