Bodysgallen Hall and Spa

A once beauiful house. The grounds and woods have ideal walking.

When a guest reports that something is not working no one attends to it. The wine waiter knew very little about wine; the table was not laid correctly;

Breakfast was terrific, the Hall itself and the grounds and gardens are truly superb. Drinks by the roaring open fire were lovely on a chill spring evening, as was the helpful service from the staff who couldn't do enough for us. Our cottage was delightful, cute and cosy just a bit 'faded glory'.

The cottage itself was absolutely stunning but let down by the fact that the furnishings and decoration are rather tired and old-fashioned (without being antique, just old 1980s/1990s hotel furniture), and the bathroom was cramped despite the overall room area being massive! A refresh would elevate the accommodation and the common areas (chairs looked worn and generally 'tired') to exceptional. A shame when the bones of the building are superb. It didn't spoil our stay - we were looking forward to it as we had visited around 8 years ago (but sadly the internal decoration does not seem to have been upgraded in that time) The same holds for the spa - a nice little pool, sauna and steam room, and whirlpool but the whole facility needs a refurbish to bring it up to modern standards

The gardens where amazing proposed to my partner in them

The staff were very helpful but it was difficult to reach them by phone

We booked a cab to Conwy and the staff should have asked if we wanted one on the way back. We found that really difficult and when we finally arrived couldn't get into the hotel and had to ring them

Everything

Dinner menu choice was poor and very expensive for what you got, still hungry afterwards

Everything, charming, traditional, please don’t modernise it!!!

The jacuzzi didn’t work which is apparently an ongoing issue. If you fixed it, it would be perfect

Meget smuk have. Venligt personale. Dejlig mad!