voco Oxford Spires by IHG

Great location and beautiful grounds

We booked be ause this hotel has air conditioning and the weather forecast looked like we might need it. AC is not readily avaliable in UK. Was disappointed that the staff said they would help with arranging transportation to Heathrow ( in email correspondence) and then when we asked at the desk, they told us to do it ourselves! And our second request ( for a late check out of 12:45) was denied. They said the best they could offer was 12:00. We ended up checking out at 11 and leaving our bags with them until 12:45. The hotel was also ill informed about taking a taxi to Heathrow. The taxi ( which took us to the bus depot) could have taken us directly for much less than the hotel quoted us. Disappointing. Also, the service to our room was below expectations. While fresh towels were provided, the damp ones were left behind. No facecloths. Tissues were not replenished. The decorative elemants of the beddings were not placed on the bed but left on a chair. The beds themselves were far too soft and lumpy. We asked for the toppers to be removed as we thought that might be the issue. No. The bed themselves were lumpy and soft.

Everything was wonderful from start to finish. The staff was excellent and very accommodating and attentive. We love this hotel.

It is a wonderful hotel in a quiet location near to Oxford with a nice walk along the river. The bit I didn't like is the car parking charges! £20 per night to park in the grounds of the hotel is just a rip-off considering the cost of staying there! The staff, food, rooms and facilities are wonderful though - just stop charging guests extra for parking IHG!!!!

Very comfortable bed! Friendly and polite staff. Excellent drinks from the bar and great location. The corridors need updating as they are very old fashioned compared to reception and rooms. Room wasn’t very soundproof and the shower pressure was poor. Overall a nice stay but slightly pricey for the standard.

This is an excellent property if you are visiting Oxford. Wonderful beds!

Lovely stay overnight. Very welcoming staff at check in. All staff very friendly and clearly making a top effort for you to enjoy your stay. Pool facility was great. Room was well equipped . Could have done with a lick of pain on decor in places but not overtly noticeable. Would recommend.

I've stayed at Oxford Spires several times before and I've already enjoyed it.

Great reception team. We had to drop our bags without checking in to catch our son’s event. They took care of it! Had a great meal on the way out. 2nd stay in three weeks. Great location just outside of the busyness of Oxford.

It was an overall nice stay, hotel staff were courteous enough.