The Spread Eagle Hotel

We booked an Executive Room however it was only average. The French Doors had bolts, one bolt was impossible to open. The wi-fi didn’t work. The shower wouldn’t stop dripping but at least the door stopped us hearing it all night. The wardrobe door wouldn’t shut properly. Despite it being a hardwood floor there wasn't even a rug/mat at the side of the bed. The bed and pillows were extremely comfortable. When ordering our Evening Meal instead of Caesar Salad a plate of pasta was delivered. The salad was advertised as being with Gem Lettuce leaves however it was served with drenched iceberg lettuce leaves with pieces of ham instead of lardons. There was no yogurt available at breakfast. The general decor and carpets looked extremely tired.

Excellent staff

It needs updating, radiator not working in our room did say but person on desk not really interested, breakfast ok

The hotel is very tired and desperately need an update. The blind in my room did not work the bathpanel was taped in place and there was no bath plug. No info in rooms regarding Hotel (e.g. WIFI code) The bed was very comfortable and linen was clean. Breakfast was mediocre at best. I don't think I will be back

Lovely room, friendly staff

Staff were nice, but the hotel itself is pretty drab.

Was upgraded as Room 6 very small and old fashioned. Not happy to pay £5 to park in the hotel car park (hotel doesn't own the car park behind it). This could, and I am sure will once again, become a destination hotel and I'm aware that renovation work is ongoing. Staff are very friendly and helpful. Best situated hotel in the town (central). I wish the hotel success in the future.

Stared before and this time was given a room just up the stairs. Got in the room and looked very old and rundown. Piece of wood strung between 2 walls with 1 coat hanger on it. Window had an old set of blinds that just did not work, windows were old and would not shut and the rain (not hotels fault) was dripping down from a faulty cutter on to the window making a hell of a noise. So asked to be moved which they did. Second room I was given again up stairs walked in and the ceiling had a great split in it with water pouring through down on to the bed. Asked to be moved again. They gave me one of the garden rooms which was OK just dated and dull. On arrival with another guest at the same time. no one was at reception. Hit the bell no one came. called the number given if reception empty and it rang the phone at reception. In all waited 15 minutes before someone came to book in. Had breakfast included so went down and 3 other people there with one waitress who gave the impression that she would rather be elsewhere. Overall very poor and needs shutting down or refurbing. will not be staying there again.

Very good

Cold shower