Buxted Park Hotel

Very good hotel in all aspects staff are amazing make you feel very special without being intrusive. Nothing too much trouble. Beautiful grounds for walking with or without a dog.

Staff very attentive and accommodating

Superb stay, surrounded by attentive staff, nothing is too much trouble

Love, Love, Love this hotel, the staff are exceptional, so friendly,welcoming and helpful, from front desk, housekeeping and restaurant and bar.

Dining room very soulless, lacked atmosphere and "felt" cold. Apparently we were not alone in this feedback and something is being done to rectify this. Menu was disappointing and didn't change from day to day, in fact we had to select from the room service menu on our last night. Amazingly the white ball in the snooker set, looked very second hand and was a different size to all the other balls.

The photos are deceiving, while the rooms and furniture are there, the hotel lacks any character: there is plenty of staff but no one to help, the "reception" is not always manned and no other staff can help; the orangery is an empty space with not one plant in sight, the hallway smells of harsh chemicals, the bar could have been a relaxing place, but we had to wait and bring out own drinks outside, and boxes and plastic trays were crowding the bar area. The breakfast waitress was trying to be nice enough, but forgetful and should be re-trained in how to speak to customers (I would have walked out if she had spoken to me as she did to another customer); again you walk into breakfast and the first thing you see are plastic crates. The nicer areas of the hotel are not utilised. In short, it could be a beautiful hotel and stay, but it needs an overhaul of management and redesign of the space.

Everything was perfect. The facility is amazing. Outshone only by the fantastic staff.

Amazing staff , nothing was too much trouble for them . Beautiful hotel , wonderful service from the moment we walked through the door !

Beautiful hotel in a quiet and rural setting. Staff are friendly and helpful, overall a pleasant and relaxing stay.

This stay exceeded our expectations in just about every area. Excellent