The Westin Miyako Kyoto

The gardens were nice. could vave had better hotel maps of how to access gym and other ammenities

IT WAS AMAZING...

The hotel is undergoing renovation, so some rooms are dated/poorly laid out. Expect this to not be the case in the future. The mattress is rather firm The hotel does have a plentiful buffet breakfast, and a complimentary shuttle bus to/from Kyoto station. The location is perfect for quiet evenings and exploring Higashiyama. Definitely stay here again

Westin Hotel in Kyoto had friendly and courteous staff. There was a free shuttle service that provided stops to select train/subway stations. The hotel room was chic and beautiful. Very relaxing atmosphere. The bathroom had a spa appeal. The pool was nice and relaxing, but the closing hour was 9:00p.m. and there was a $5 (501 Yen) charge per guest to use the pool per day. I was not aware of this until we arrived to the hotel. The breakfast buffet was ok. I would not have purchased it separately had it not been included in the Travelocity room package. It would have been $27 per person and the food and drink selection was mediocre.

During our 3 night stay we found the hotel good, a bit outdated, but large rooms and good facilities and very friendly staff. Keep in mind that you have to pay extra for some facilities like the pool, sauna etc. which is interesting for a five star hotel.

It was definitely a beautiful location located on a hill. Concierge was very helpful and offered great options. Didn’t expect to have to pay to use the swimming pool. That’s my only complaint.

Though the Westin Miyako attempts to be accommodating, unfortunately, it does not meet American hotel standards. Firstly, for a business hotel, the wifi does not work well in the rooms. Luckily, I had purchased my own mobile wifi. Secondly, our shower-heads did not work, which is really disappointing for a hotel of this stature. The staff was kind enough to try and fix it but to no avail. However, and this is important to note, that my friend who stayed on the floor above us had the exact same issue so it is a hotel wide issue. Thirdly, the concierge, while kind, gave us incorrect information about restaurant hours (most places close between 3-6 on Wednesdays in Kyoto) and thus, we walked around for a couple hours looking for a place to eat. Starbucks is the only thing we found open. Not the traditional kyoto meal we had in mind. Finally, the coffee bar does not open until 8:30am, so if you dont want a full breakfast, you really have no other alternative. Again, respectful staff and great shuttle service but I will not be staying with Westin again.

Everyone was so helpful. Love japan.

Great licqyion, friendly staff and nice stay overall

Horrible experience with the beds and hotel. Rey rude people and unpleasant lite.