The Westin Miyako Kyoto

Location was not ideal. Shuttle was not there when one really needs it. Breakfast was average. Not Westin Class

I was initially very disappointed with my first room, however once I switched rooms, I was very pleased with my stay. The staff was very polite and helpful, from the reception desk to the concierge and the restaurant staff. The hotel was conveniently located very close to a subway station and to many sights. Great breakfast buffet with a wide selection of both Japanese and western foods.

What a great experience we had at the Westin in Kyoto from the beautiful and incredibly spacious room to the courteous and invaluable staff. The views from the 11th floor are breathtaking and the amenities like the pool are top rate. The buffet breakfast featured a delicious feast of Japanese and Western dishes. To top it off, we were so impressed when after leaving our bags to do a last round of sightseeing the attendants held us up to say we had left behind some of my wife's jewelry in the room. Thank you so much for making our anniversary special.

Ideal location to begin your adventures in Kyoto. Clean, great service, great location… what more could you want..?

Excellent and friendly staff. In particular, Kaori from the concierge desk was amazing and thoughtful. Good location but not ideal as it is a short taxi ride away from most popular areas. Being next to a subway station is a big advantage Hotel itself is old and in need of refurbishment. We stayed in a family room but it did not have temperature control. Gym is mediocre but swimming pool is excellent.

The lobby was over-heated, and our 11th floor room stayed too warm despite keeping the heat completely off and opening the small window to let in the cold air. (It was a chilly 41 degrees Fahrenheit outside.) Guests in the next room played music loudly until 11:30 PM. The walls were thin enough we could hear them every time they spoke.

Lovely hotel but quite a long walk to attractions and facilities

Japanese style room is very old. Also low beams so be careful not to hit your head a couple of times like we did. The bathroom had a strong urine odor that spread throughout the whole room. Room felt damp and cold. Would not stay here again. Staff themselves though were very friendly and nice.

A little out of center of town but close to temples, gardens and philosophers walk. Very helpful staff - especially concierge.

Good place to stay with teenagers. The triple room was twice the size of other rooms we stayed at in Japan. Shuttle was a winner and close to two fab temples locations.