The Westin Miyako Kyoto

The staff were wonderful and very welcoming. As a family with a school age child they were helpful and very pleasant. Modern convenience surrounds by some beautiful sights. Breakfast buffet is a great addition to your stay.

Great location for walking among the temples and gardens of East Kyoto. The hotel is not close to the center of town, but there is subway station right next door which will take you there in a few minutes. Hotel staff were terrific: very professional and friendly. Room was clean, spacious by Japanese standards, but was in need of updating. Fitness center was small but satisfactory. Overall experience was quite positive.

WiFi was very slow.

Very helpful staff. Beautiful bird sanctuary!! Great location.

This hotel was incredibly expensive for the condition that it is in. It needs a major renovation to call itself a 4 star. I think Kyoto might be overpriced in general - I'd recommend staying elsewhere and paying the same amount for something much nicer. We had a city view room, which meant that we faced the road. It isn't a high rise building, so we got a ton of street noise, especially sirens. When I asked for ear plugs, I was charged 300 yen a pair! I thought that was poor service. Otherwise, the service was generally very good. I couldn't recommend the hotel though, just because the facilities were so run down (holes in the curtains, worn out carpets, marked up walls, etc.).

Nice location, but older hotel. They definitely need to update the rooms. Although we had a non-smoking room it smelled like smoke. Probably because many years of having smoking in the hotel. View from room was nice.The hotel was fairly inexpensive considering, but you get gouged if you plan on eating or buying anything at the hotel or getting laundry service. The food was mediocre. We were traveling with a child and ended up eating at the hotel a few times just because of pure exhaustion from the days site-seeing. After seeing the bill for the food I felt sick since the food in Kyoto was so good around town. It killed me to be spending money on so so hotel food that was over priced.

Hotel is extremely outdated. Some rooms look more like a U.S. road motel, not up to what one would expect from Westin's standarized service. Non-smoking rooms smell like burned tobacco. Staff was polite and apologetic. Food alternatives were very limited. Location is good. Concierge services are a complete disgrace. In conclusion, too expensive for what you get

Very pleasant My son was a guest a year ago and enjoyed. On line price was terrific Pool spa great. I did not allow enough time. Preceedures could have been better marked For finding bathing caps etc. concierge service quite helpful

Overall, it was good. Room lighting was too dark, after requested, staff offered me two more moveable lamps. Few choices were given in the breakfast buffet. Shuttle bus service was good. Staff were nice.

This is a nice hotel, well located for Northern Higashiyama sites and easy access to the downtown areas. The hotel is looking a little older, but staff were excellent and very helpful. Biggest issue is the food. All the options are very high-end and crazy expensive for what you get.really catering for an expense account business man not families or general travelers. But, good 'atmospheric' options just down the hill.