Alila Manggis, Bali

What we were looking for: Secluded, relaxing beachside resort for a young professional couple. Pros: Seaside location with lovely restaurant setting overlooking the ocean and fishpond; Spacious pool and ample deck chairs to relax bedside during the day; Attentive staff, who respond to and act on feedback; Palm tree studded grounds look great lit up at night; Plenty of restaurants in nearby Candidasa accessible by free shuttle that both the restaurants and hotel provide; Hotel arranged snorkeling trip was great. Cons: Dated-looking grounds and room fittings; 'Superior' (downstairs) and 'deluxe' (upstairs) rooms are essentially identical save for level; Neither room type has curtains, important for privacy given they all look out onto the pool (management tell me these are to be installed); Cold breakfast and lunch from the in-house restaurant - cold nachos, cold eggs, cold steak - unfortunately this happened again even after we spoke to staff; Construction noise beside the pool (ocean bar being built Oct 2017); In-house restaurant expensive by Australian standards; Expensive hotel washing service unable to remove usual stains or smells from clothes; No usable beach to enjoy. Overall: Not what we were looking for. Hard to recommend.

1. This hotel is / hours away in a rural area with little nearby activity 2. There is only one restaurant for breakfast and dinner 3. This is Ocean front and not beach front 4. Pricey for the status of the place 5. Rooms r small and bathroom needs work

Staff were very kind and friendly. We got an offer to stay last night at Alila Ubud which was relley fun. Facilities were Well maintained but old. Air conditioner was weak and noisy. On Expedia web site, transport service between airport was "US$45 for round trip" but actually charged the amount for one way.

The Alila Manggis is an older hotel on the seafront (no beach) with lovely established gardens and very good staff. The rooms are simple and quite sparse - nice but not large or luxurious but they have everything you need. All rooms look out onto the lovely pool. The food was generally good but we were very disappointed in the Balinese BBQ night when there were just too many guests in the restaurant - cold food, very poor service and not good value. Spa treatments were very good, but be careful with the spa escape package - it was the only item anywhere in the hotel that we saw that was priced in US dollars and not Rupiah - not sure why!

I was initially booked into this hotel for a few evenings... however after the first night I was awarded a full refund. We were upgraded to a "deluxe" room which included air conditioning that is preset by the hotel to not go below 23 degrees, which made sleeping an uncomfortable experience especially as the room is right next to a stagnant water pool and the bathroom window had a gap that allowed the mosquitos to access the room freely. The rooms also look quite old (there were various cracked floor tiles) and offer no real privacy unless you wish to close the curtains (which are basically solid wood doors over the windows). Despite wifi being advertised with the room there was none! except for 1mb download speed and when questioned with the staff they said the speed was low in the area. The facilities are average with space by the pool or dine at the hotel's restaurant. Unfortunately if you want to relax elsewhere in the resort there is nowhere else to stay unfortunately unless you count the lobby. The view from the "beach" is of massive tankers on the horizon and a burnt out shrine covered in tarpaulin, I use the term beach loosely as the stretch of beach is tiny and visually in accessible from the hotel itself. On the plus side the food was pretty good when compared to other resorts. But that was about it.....

Amazingly serene and beautiful setting on East coast of Bali; simple rooms with super comfortable beds and wonderful sea and pool views from large balconies or ground terraces. Breakfasts and dinners were of a very high standard and served by super friendly staff. Meet and greet at the airport was more like Hide and Seek - but I have forgiven them for that slip up! Overall very good value especially given the great rate I got on Hotels.com

very dated old hotel. really old air conditioning that was very noisy. great food and service.

Lovely hotel in a part of Bali more reminscent of the old Bali.

We really enjoyed our stay at the Alila Manggis, the staff were excellent, the meals were very good value and the breakfast a great way to start a very relaxing holiday. Nothing was too much trouble for the very friendly, (but not overbearing) staff, special dietary requirements were catered for and they were happy to arrange excursions and tours as required. We used the free bikes to explore the local area, and walked the beach and local streets taking in the environment and local culture. The overall ambience is one of relaxation with most of the guests there for the same reason.

Our friends got married at Alila Manggis so we chose to stay at the resort. The deluxe suite was spacious, incredibly clean and had an amazing view of the resort's grounds and ocean. The staff were extremely friendly and attentive. We couldn't fault this place and were sad to leave.