Renaissance Daytona Beach Oceanfront Hotel

Variedad en el menu , todo delicious😋

No tengo queja

Property was beautiful.

When checking in the receptionist was very rude. If I hadn’t prepaid I would have left.

The property was new and clean, location was wonderful and the beach was very quiet and relaxing.

The staff was very short when checking, the kid that worked the valet treated us as if we were an annoyance any time we asked for our car, we wore comfortable clothes while there a t-shirt and shorts and we were judged and treated very differently by some of the bar staff, one guy asked what I wanted I told him then a nice dressed business man walked up to the bar and sat down and before grabbing my beer and cracking it open he proceeded to walk away while I was saying what I wanted and took a menu to the other guy got his food and drink order gave him his drink then came back to me. There were multiple occurrences like this, making us feel as though we weren’t welcome there. Then when checking out the guy at the front desk didn’t ask anything about how the stay was or anything. There where a few people though that were kind to us while there the valet guy that was working when we checked out asked how everything was, if we had fun and wished us a safe travel back home, there was a valet guy we saw one time through the week that was also very nice to us. But out of the dozen or so staff members we interacted with all but 2 of them were very dismissive and rude. We won’t ever return to any Marriott hotel as we usually bounce between Marriott and Hilton we have never had an experience like this at a Hilton. At the end of the day doesn’t matter what we drive or what we wear we are all paying customers and should get the same level of respect.

Everything

Everything