8.8 / 10 Guest Rating

The Chester Grosvenor

Name: The Chester Grosvenor
Address: Eastgate Street, Eastgate, Chester, gb
Rating: 8.8

Eastgate Street, Eastgate, Chester, gb

from US$236 / night

About the Property

Luxurious Accommodations
Indulge in individually decorated rooms with plush bathrobes and unique color schemes. Enjoy modern amenities like Sky channels, a DVD player, and complimentary WiFi for a comfortable stay.

Culinary Excellence
Savor exquisite dining at The Arkle restaurant with its prestigious 4 AA Rosettes or opt for casual fare at La Brasserie. Start your day with a Continental breakfast or upgrade to a full English spread for a delightful culinary experience.

Relaxation and Wellness
Unwind in the spa's Thermal Suite, herb sauna, and steam room, or pamper yourself with luxury treatments in the 5 treatment rooms. Take advantage of the salt grotto, foot baths, and more for a truly rejuvenating retreat.

Experience luxury and relaxation at its finest at our 5-star award-winning hotel. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available

Free WiFi

Parking

Non-smoking rooms

Air conditioning

24-hour front desk

Restaurant

Room service

Heating

Lift / Elevator

Important Information

Check-in & Out

Check-in

Check-out11:00 AM

Property Notes

Arkle is open Thursday to Saturday inclusive. Please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorized. The spa is open Thursday to Monday only. Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay. Please note that payment must be from the original card used to make the booking. Car parking charges when using the Grosvenor Shopping Center car park are £15.00 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

5 rates found

1/4

Deluxe Room

Individual room with bespoke furniture, luxury decor, bathrobes and air conditioning.

28 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Deluxe Room

Non-refundable

Breakfast Included

20% OFF$325.41

$260.33

Includes taxes & fees

1/5

Classic Room

With a queen-size bed, air conditioning and free Wi-Fi.

20 sqm

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Deluxe Double

Non-refundable

Breakfast Included

20% OFF$351.51

$281.21

Includes taxes & fees

1/4

Superior King Room

Features include a TV and an private bathroom with free toiletries.

36 sqm

Sleeps 3

1 Queen bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Superior King Room

Non-refundable

Breakfast Included

20% OFF$401.73

$321.38

Includes taxes & fees

1/5

Superior Double Room

1 King BedIndividually decorated roomInternet - Free WiFi Entertainment - LED television with premium channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Doorbell and phone notificationNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

MinibarSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Superior Double Room

Non-refundable

Breakfast Included

20% OFF$371.91

$297.53

Includes taxes & fees

1/5

Classic Double Room

1 Queen Bed269 sq feet Internet - Free WiFi and wired internet accessEntertainment - LED television with premium channels and pay moviesFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Doorbell and phone notificationNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

25 m2

Sleeps 3

1 Queen Bed (150-160 cm wide)

Amenities

MinibarSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Classic Double Room

Non-refundable

Breakfast Included

20% OFF$294.41

$235.53

Includes taxes & fees

Guest Reviews

8.8

Excellent6919 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Select topics to read reviews

Emma

Verified booking

solo_traveller

Standard Room

Stayed in May 30, 2026

"Pleased to stay here at last"

Exceptional

9.0

Its a beautiful building and you feel important when you arrive. Room was spacious and the bedding clean and fresh. Huge bed!

Feels dated and tired in places, the staircase actually felt unstable in parts. I know its closing which is very sad but it does need an injection of money now

Helpful?

Gill

Verified booking

couple

Standard Room

Stayed in May 30, 2026

"Fabulous - a proper hotel experience from the moment you arrive to when you leave."

Exceptional

10.0

We loved the welcome, the attention to detail and the personal touch. We only stayed for one night but immediately regretted not booking for longer. We will be back before it closes in September even if we don’t get an upgrade to a suite - that was a really lovely surprise!

Helpful?

Joyce

Verified booking

couple

Standard Room

Stayed in May 29, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Alexandra

Verified booking

couple

Standard Room

Stayed in May 29, 2026

"Hotel in great location with great service"

Excellent

8.0

Great location. Given the hotel is closing in September we were wondering whether the service levels would not be great however staff were extremely friendly and helpful Stayed in an executive room which was a nice size with a super king bed and the air conditioning worked well ( we happened to stay in the midst of a mini heatwave )

Rooms are now a little tired. The bed wasn’t very comfortable for me although my husband was ok with it.. Apart from breakfast we didn’t eat at the hotel so can’t comment on the food although the continental breakfast included in the price was disappointing and didn’t have many options.

Helpful?

Joe

Verified booking

couple

Standard Room

Stayed in May 29, 2026

"Exceptional"

Exceptional

9.0

Helpful?

Dean

Verified booking

couple

Standard Room

Stayed in May 28, 2026

"Chester lovely location great hotel notably room 312 was very dated and felt unclean"

Good

5.0

Purely location

Room was very dated and carpet stains all over the floor. Expected so much more and we left feeling disappointed

Helpful?

Atherton

Verified booking

solo_traveller

Standard Room

Stayed in May 28, 2026

"Overnight stop , always a pleasure and a luxurious treat."

Exceptional

10.0

The general atmosphere, the building and decor and the heart of the city position.

Nothing

Helpful?

Victor

Verified booking

couple

Standard Room

Stayed in May 28, 2026

"Exceptional"

Exceptional

9.0

Helpful?

chris

Verified booking

solo_traveller

Standard Room

Stayed in May 28, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Kevin

Verified booking

couple

Standard Room

Stayed in May 27, 2026

"Excellent location for shops, bars, restaurants and sightseeing"

Exceptional

10.0

Central location Excellent staff Valet parking

Nothing, its suits us to the ground

Helpful?

8 9

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Settings

The Chester Grosvenor

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Room

Amenities

Classic Room

Amenities

Superior King Room

Amenities

Superior Double Room

Amenities

Classic Double Room

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Pleased to stay here at last"

"Fabulous - a proper hotel experience from the moment you arrive to when you leave."

"Exceptional"

"Hotel in great location with great service"

"Exceptional"

"Chester lovely location great hotel notably room 312 was very dated and felt unclean"

"Overnight stop , always a pleasure and a luxurious treat."

"Exceptional"

"Exceptional"

"Excellent location for shops, bars, restaurants and sightseeing"