Quality Inn & Suites Longview I-20

Muy bien

El depósito en garantía por las toallas para un hotel de ese nivel no es bien hacerlo

Stains on towels, bugs on ceiling, room was very small, toilet seat wasn’t clean, worker was very rude during breakfast while my girlfriend struggled with the waffle maker and yelled at us to just turn it over and let the timer run so we did, then when it was my turn to make my waffle she repeated herself as if I didn’t know how to work it and then she proceeded to stare at me for about 3 minutes straight while my waffle was cooking and then when I proceeded to head to the table I looked at her because she was still staring and she rolled her eyes and shook her head. I checked out before 11 and said I wanted to cancel the second day and the other worker stated booking.com will blame the hotel but that it’s up to them to pay me back and they won’t do it because they need a 24 hour heads up despite me only requesting the hotel 23 hours prior at that point.

Hard flooring in the guest room instead of carpet. So much better than carpeted rooms since they can just mop it and have floors actually be clean. Overall fairly nice.

If you look close enough you'll see the place probably used to be a much worse quality location.

nothing

The front desk lady was very rude everytime we interacted with her. When we were ready to go to sleep, the sheets were not cleaned. We went to the front desk to ask if we can get new sheets, front desk lady asked how long we were staying instead of apologizing. It doesn't matter how long we were staying, we expect clean sheets as anyone else there who booked to stay. My mother wanted to let her know breakfast was low on milk and instead of thanking my mom for letting her know, she said "I know." The yogurt tasted like expired milk and coffee was not great either. Overall experience was not great.

Easy access from I20.

Nothing to complain about

Good for longer stays. A bit older building and undergoing some changes. Didn’t like the fact that they allow pets, people say it’s service animals but they aren’t.

I loved the convenience, the breakfast was pretty good, and with a window seat there was enough sleeping room for 4 people.

There were only two, 2 seater tables for breakfast. I wish there would have been more seating.

Tido muito npvo, espaço e mpveis

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New remodel

No signs hard to find