Kivotos Mykonos - Preferred Hotels & Resorts

I was really disappointed with this hotel. It is supposed to be one of the best hotels in the area. The internet was really bad in our room. Also bad communication with staff. Breakfast is served at 8am. If you had to leave early on a trip there were no other options for breakfast. We asked for an iron. They would take the iron back. it was a nightmare to request 1 iron. I can't believe a hotel of this magnitude would not have multiple irons for the guest.

It was an amazing experience. Dimitris and his team was amazing all the time. The pool has a very beautiful view. I recommend this hotel. Very good quality in everything The restaurant was very nice with a very nice view as well. I will repeat soon as i can If you to Mykonos stay at kivotos hotel

If I could give a 6-star review I would. These guys truly know how to run a hotel, everything was above expectations! Amazing place with a wonderful pool overlooking the sea, super friendly staff, wonderful environment… a great experience overall! Highly recommended and will definitely come back

Todo bien, lo que no nos gustó por las tarifas que pagamos fue el desayuno, pocas opciones, no de gran calidad, malo el servicio de los meseros (solo en el desayuno)

Where to start. Our expectations were much higher then the end product. I will divide the review to several parts. Pre tour: I booked it through booking engine but sent an email to reception regarding airport transportation. Nobody replied. We booked the most expensive room Noah villa and too late I read the reviews. Hotel website description vs reality is a stark difference. Hotel: Hotel areas are very nice. Outdoor pool is beautiful with views over Ornos bay and the location is excellent and you have hotel beach and public Ornos beach withing 8 mins walking distance. Hotel beach is a small patch of land where one can wade into water and swim. Many people complain about this " beach" but reality is that very few places in Mykonos have an access to sea like this one. Usually you have to use public beach. So this is small extra regardless of the fact that it is not real beach. Public Ornos beach is 8mins walk and you can rent sunbed over there. Accomodation: Huge disappointment. Simply huge. We booked Noah villa, room 240. Do not book this room unles they demolish this building and build a new one. Honestly the potential is there and if this villa was renovated it would be wonderful. But it is not. Villa has three floors connected by elevator. Ground floor features sauna, shower, living room, toilet, outdoor pool and terrace. Terrace is great, shady. Pool is old, we had a piece of bread floating in the pool and it took 2 days for maintenance to come and fetch it. Inside shower splashes straight inside and once you start showering everything is flooded. You have to improvise. Toilet was leaking and we did not use it at all. The elevator is funny and nice touch but terribly old and it resembles 40 years old elevator in some god forsaken east european country. You can see wires, every floor has diiferent doors etc....kind of mismatch engineering but regardless of this appearance the lift was functional. From ground floor you can go straight to the beach or pool. As everybody uses the same path to the beach, this path has turn unfortunately directly opposite the shower on the ground floor so anyone walking will see you naked. First floor has a bedroom, toilet, whirlpool and small balcony. Balcony railings are rusty and have not been taken for for ages. Whirlpool does not work at all and is disconnected from water supply. Second floor is meant to be large living room but we put kids inside as we could not use another room which is part of the villa..I do not know the reason. However this second bedroom does not have window and is totally dark plus it is connected with other three floors and you have to use the room key all the time, plus guest sunbeds are a meter from the room so you do not have any privacy. We complained first two days, everybody ignored everything. The staff is trained in not listening. They do not care at all. Same as my email before arrival which went unanswered. The hotel is the same. No response. As it is holidays we had a lot of fun anyways and we always enjoy holidays. However I do not recommend this hotel to anyone. All other rooms are probably nicer and in typical white-blue greek style. All except the coveted villa with such a splendid description on hotel website. It is a lie. Staff: This is the saddest hotel in the world. Imagine a hotel where nobody smiles. Nobody. Staff at pool do not care about the guests, they never ask if you need anything and if you ask them, you see you are bothering. Yes, they take the order and bring it, again without smile. Just put it down and leave. Nobody knew our names. We travel a lot and in much larger 5* luxury hotel the staff remember clients names even the room they are staying in. This is I think because of lack of training, bad management and overall attitude " you will come anyway because we are Mykonos". The manager asked us upon departure whether we liked the stay. We told her the same things written above and below. Her answer was " Ooo Im sorry, you know our staff are under huge pressure because it is main season, lot of guests etc. " Well, our young kid 11 years uses this phrase now nonstop, saying he is under pressure. Im sure he is under bigger pressure then all hotel staff who do not do anything. Just one example. It is 5:30 pm at the pool. Nobody is there except us and it is 5th day of our stay. Nobody. Relaxed atmosphere, slight breeze, nobody except me and 3 waiters. I asked for the bill. Waiter was under immense pressure evidentntly and looked left, looked right, did not smile and asked us where are we sitting. After 5 days I knew the waiters yet they did not know the guests and did not care. I think the best way is to fire whole greek staff and employ people who know how to work in hospitality business. Go to any luxury hotel in Vietnam or Cayman island, anywhere and you will see it is so easy. Guests would feel much better with staff who cares. And I stress there is no pressure in this small hotel. 10 sunbeds around the pool and other 6 at the beach...it is not a big deal. Wifi was also very unreliable and if you plan work from here make sure you have data. The wifi network is under pressure as well. Overall we enjoyed Mykonos, great weather, eveing walk, padel games nearby, pool but not the hotel where you are unwelcome. It is a pity because location is great and small beach is a priviledge of only few hotels on the island. Kivotos is a huge disappointment and I do not recommend this hotel to anyone. Despite nice website and definitely not if you are depressed because the hotel staff will make sure you are depressed even more.

Great weather

The best hotel in Mykonos. In oasis from the hustle and bustle of the island. Great place to relax during the day and only six minutes away from old town.

This property is absolutely as stunning in real-life as the pictures online, which is always my biggest concern when booking accommodations anywhere. From the moment we arrived, we were helped with our bags and pampered. The pool area is impeccably beautiful and cleaned every single day by hand and with the little underwater machine in the AM. The bedroom was very, very clean and well air-conditioned. They even had fresh flowers in our room which was a lovely touch. The hotel transport was seamless, and our driver was very helpful with our luggage and kind. The breakfast is so, so good, and the view from the breakfast spot is just breathtaking in the mornings. This spot also has its own private beach with daybeds, and it was absolutely lovely having that nice touch. It's not sandy, so don't expect that. But it's quiet and removed from all the hustle and bustle of the main, crowded beaches. An absolutely phenomenal stay!!

The signature suite was exactly as advertised. It was a wonderful stay in a great room.

We loved having a private pool and beach for our family. Sweet staff took great care of us and our kids.