SureStay Plus by Best Western Woodbury Inn

Three days before room was made up, despite sign on the door saying to do so.

Room was relatively clean. The floor was carpet and almost felt wet (probably humidity). The front desk staff was very friendly and available. Walls are far from soundproof so if you have a neighbor, be prepared to hear everything that goes on in their room (and expect them to hear every move you make as well). Location felt very safe and there was plenty of parking. For the price, would stay again.

Needs to be refreshed. Old tired. Stained sheets and blankets. Room smelled of must. Staff not very friendly

There was a roach in the bathtub. Needs updating! Floors are saggy. Iron did not work. When we were leaving on Tuesday we stopped in to get the breakfast. The man at the counter was in sweatpants and must have been sleeping. The breakfast was not available. Still in boxes on counter. Coffee was out so we told him and he said oh and just sat there. We asked him to change it and he said in a minute. When he finally got up he dragged his feet and took his time.

The room had a terrible smell. The toilet sear was unstable and nearly came off the toilet. THERE WERE ROACHES!!!

I would stay, again. Affordable, quiet and clean. Close to restaurants, banks and recreational places.

Arrived 9pm. Same girl as before at front desk. Zero personalty. Told me hotel was sick out. Our room was absolutely unacceptable. They said it was a double bed. It was on a twin box frame. The floor was saturated in some kind of slippery product. The bathroom was absolutely filthy. The towels smelled of fried food. I will absolutely never return to this location would I ever suggested to anybody

Our door was at some point broken into. You could see daylight around the door. Instead of replacing the door the just put paint on it and tried to make it look fixed.

WORST experience ever!! Our room was dirty. Found roaches in room. Floor unswept. Hairs in tub. A gap in flooring between sink area and toiled/tub area looked like it was filled with dirt. Safety lock on outside door had been repaired and hanging. Anyone could have easily kicked in the door. Toiletries left at sink look like they had been used. We fled this place.

There was no hot water; breakfast sandwiches were frozen, could not get a receipt on check out