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7.8 / 10 Guest Rating

Charltons Banff

513 Banff Avenue, Banff, ca

Charltons Banff - main view

About the Property

Luxurious Amenities
Experience ultimate relaxation at Charltons Banff with a steam room, indoor mineral pool, and hot tub. Unwind in comfort with deluxe rooms, lofts, and kitchenettes, some featuring gas fireplaces and mountain views.

Convenient Services
Enjoy free property-wide wifi, ski and golf storage, and complimentary bike rentals in the summer. Benefit from spacious bathrooms with bathrobes, comfortable seating areas, and services like fax, photocopying, and paid covered parking.

Ideal Location
Located on Banff Avenue, just a short walk from downtown shopping and dining, Charltons Banff offers easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs. Book now for a memorable Alpine-style getaway!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

If 5 or more rooms are booked, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room with Queen Bed - Photo 1
Deluxe Room with Queen Bed - Photo 2
Deluxe Room with Queen Bed - Photo 3
Deluxe Room with Queen Bed - Photo 4
1/4

Deluxe Room with Queen Bed

Featuring a flat-screen cable TV, this room offers a seating area and free WiFi. A spacious bathroom includes a glass shower, bathrobe and a hairdryer.

16 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe Room 1 - 1 Queen, 1 King or 2 Queen

Non-refundable
Room Only
20% OFF$560.19

$448.15

Includes taxes & fees

Guest Reviews

7.8
Very Good1217 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities7.0
Value for Money7.0
Food and Beverage6.5
Overall Experience8.3

Select topics to read reviews

A
AyakojpJP
Verified booking
extended_group
Standard Room
Stayed in Nov 14, 2025

"Excellent"

8.0

The room is really clean and there is enough amenities

We couldn’t figure out how to use the air conditioner. We turned it on, but it didn’t work.

Helpful?
D
DanacaCA
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"Was good, great location and the views on the Rockies was superb. I like the Banff city in general."

7.0

I did not like the heater noise like water falling during our stay. It was an ongoing noise. Very disappointed that we could not rest as we wanted. Carpet is old and looks dirty. I kept coughing because of the allergy to dust, not sure if it was because of the carpet. Parking fee should have been informed to us before booking. I realized there was a parking when i was checking in with Banff Inn. Other places where i stayed, mentioned before the booking that there will be parking charges.

Helpful?
S
StephencaCA
Verified booking
solo_traveller
Standard Room
Stayed in Nov 11, 2025

"Great place in Banff"

8.0

Everything about the hotel was great except that they charge you an additional $15 a night for parking in their very own onsite parking lot which seems ridiculous when street parking 1 min away is free. But the corps need every penny they can get their hands on.

Helpful?
M
Marie-AnnecaCA
Verified booking
extended_group
Standard Room
Stayed in Nov 11, 2025

"Exceptional"

9.0
Helpful?
A
AnnabelleauAU
Verified booking
solo_traveller
Standard Room
Stayed in Nov 10, 2025

"Exceptional"

10.0

Great location and parking for accessibility. Spa is under renovation.

Helpful?
M
MartinesES
Verified booking
couple
Standard Room
Stayed in Nov 6, 2025

"Excellent"

8.0
Helpful?
N
Nivanpreet KaurcaCA
Verified booking
couple
Standard Room
Stayed in Nov 6, 2025

"It was amazing"

10.0

Everything

Nothing

Helpful?
S
SandhucaCA
Verified booking
family_with_children
Standard Room
Stayed in Nov 6, 2025

"Excellent"

8.0
Helpful?
J
JerryfjFJ
Verified booking
couple
Standard Room
Stayed in Oct 30, 2025

"Excellent"

8.0

Nice loft!

42$ for parking and pet fees was excessive

Helpful?
S
SankalpcaCA
Verified booking
couple
Standard Room
Stayed in Oct 30, 2025

"Excellent"

8.0
Helpful?
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