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8.4 / 10 Guest Rating

Crossroads Inn & Suites

440 Parkway, Gatlinburg, us

Crossroads Inn & Suites - main view

About the Property

Convenient Location
Situated just a short walk from downtown Gatlinburg and only a mile from the Great Smoky Mountains National Park, Crossroads Inn & Suites offers the perfect blend of city attractions and natural beauty.

Comfortable Accommodations
Enjoy cable TV, free WiFi, a microwave, refrigerator, and complimentary morning coffee in every room. The hotel also features an outdoor pool, fitness centre, and laundry facilities for your convenience.

Nearby Attractions
Explore the Gatlinburg Convention Centre within a 15-minute walk or take a short drive to Pigeon Forge and Dollywood Amusement Park. With so much to see and do nearby, your stay at Crossroads Inn & Suites promises to be unforgettable.

Ready to experience the best of Gatlinburg? Book your stay at Crossroads Inn & Suites today!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
1/7

Queen Room with Two Queen Beds

This room features a microwave, refrigerator, and coffee-making facilities.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds

Non-refundable
Room Only
20% OFF$97.01

$77.61

Includes taxes & fees
King Suite with seasonal fireplace - Photo 1
King Suite with seasonal fireplace - Photo 2
King Suite with seasonal fireplace - Photo 3
King Suite with seasonal fireplace - Photo 4
King Suite with seasonal fireplace - Photo 5
King Suite with seasonal fireplace - Photo 6
1/6

King Suite with seasonal fireplace

This suite has a microwave and seating area.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Suite with seasonal fireplace

Non-refundable
Room Only
20% OFF$202.66

$162.13

Includes taxes & fees
Deluxe Studio - Photo 1
Deluxe Studio - Photo 2
Deluxe Studio - Photo 3
Deluxe Studio - Photo 4
Deluxe Studio - Photo 5
Deluxe Studio - Photo 6
1/6

Deluxe Studio

Guests will have a special experience as this studio provides a pool with a view and a fireplace. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe Studio

Non-refundable
Room Only
20% OFF$202.66

$162.13

Includes taxes & fees
Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

Guests will have a special experience as the double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Queen Room

Non-refundable
Room Only
20% OFF$126.44

$101.15

Includes taxes & fees
Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
1/3

Superior Double Room

The pool with a view and fireplace are the special features of this double room. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Superior Double Room

Non-refundable
Room Only
20% OFF$151.84

$121.47

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

This double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King

Non-refundable
Room Only
20% OFF$102.48

$81.98

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
King Room - Disability Access - Photo 3
King Room - Disability Access - Photo 4
1/4

King Room - Disability Access

This double room features a pool with a view. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room - Disability Access

Non-refundable
Room Only
20% OFF$120.84

$96.67

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

This double room features a pool with a view and a fireplace. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room

Non-refundable
Room Only
20% OFF$151.84

$121.47

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
Deluxe King Room - Photo 8
Deluxe King Room - Photo 9
Deluxe King Room - Photo 10
1/10

Deluxe King Room

Guests will have a special experience as this double room offers a pool with a view and a fireplace. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

1 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$202.66

$162.13

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible - Photo 1
Standard Room, 2 Queen Beds, Accessible - Photo 2
Standard Room, 2 Queen Beds, Accessible - Photo 3
1/3

Standard Room, 2 Queen Beds, Accessible

2 Queen BedsInternet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Grab bar near toiletNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

DOUBLE Accessible-Two Queen Beds

Non-refundable
Room Only
20% OFF$118.34

$94.67

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Grab bar near toiletNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

QUADRUPLE TWO QUEEN BEDS

Non-refundable
Room Only
20% OFF$118.34

$94.67

Includes taxes & fees

Guest Reviews

8.4
Excellent3361 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness7.6
Service9.6
Location9.6
Room Quality8.1
Amenities8.6
Value for Money7.6
Food and Beverage7.1
Overall Experience9.1

Select topics to read reviews

M
MarkusUS
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Good"

6.0

Walking distance to town

No breakfast

Helpful?
B
BrookeusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"My stay at this hotel was good for the price we paid! Perfect room size and great location as it is walking distance to"

8.0

Very good location! Nice pool area as well!

Could be a little cleaner!

Helpful?
T
TerryusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Good"

5.0

The pool was good and the big tvs

No breakfast had to walk to far

Helpful?
P
PatriciausUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Very Good"

7.0

Room fine. I asked specifically about the breakfast buffet. I was told yes. Got there and there was no breakfast. Felt for $222 night there should have been breakfast and was expecting as i made a extra call to ask. They told me none since January 2026. Know your porperty.

Above on breakfast. I spent $100 extra on breakfast that thought the room covered.

Helpful?
S
ShaneusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0
Helpful?
T
TaylorusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Hard ass beds"

5.0

Great location

The beds suck like sleeping on a rock

Helpful?
S
SonnyusUS
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"We will stay there again"

10.0

Very clean and the people were very nice

Helpful?
B
BrettusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Good"

4.0
Helpful?
A
AkramusUS
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0

Highly recommend

Location, value,..

Helpful?
W
WebbusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0

The whole place was great

Nothin at all

Helpful?