SureStay Plus Hotel by Best Western Reno Airport

the room was nice, the bed was amazing

I had a handicap room with a roll in shower. I have 1 leg and use a wheel chair when I travel walk in shower or a roll in shower makes life easy Sadly I could not use my chair in the bathroom, there was zero room to move around in the bathroom, could not close the door with the chair in the bathroom, could not use my chair to get into the shower, I could not use my chair get on the tolet because the door pretty much hits the toilet when its open.. I had to hop around like a rabbit to get into the shower (I didn't bring my shower leg because the room was a "roll in shower") , the shower floor was slick so if you have 1 leg and you use a chair as well, this motel may not be for you. I liked the room so I may stay there again in the future, I will just make sure to bring my shower leg

Everything is Old. The t.v. don't work good No soap , around the bed very felting and dusty Sheets no change

Nothing

Having the airport practically across the street from the airport is the biggest thing this hotel has going for it.

It's certainly not anything fancy. You get what you pay for. It's older, slightly run down, but you can't beat it for the location and price.

Rosa at the bar was great! Drinks were creative and delicious

I dont remember seeing anything in the booking that stated I needed my physical debit card for the $100 deposit when I got to the hotel. I dont carry my cards on me I use Google wallet and apparently I couldnt use tap for that. Luckily my friend had his and I wasnt stranded after driving 3+ hrs