The Rose and Crown Hotel – Tonbridge

I stayed for one night with breakfast included, and unfortunately, the cost is not justified by the level of service or the state of the hotel. The bathroom was unhygienic—dirty toilet, no water pressure in the cold shower, and water leaked everywhere. The coffee setup was poor: a dirty cup, barely any coffee in the sachets, and no spoon provided. The bed was uncomfortable, with a noticeable dip in the mattress and a constant squeaking sound. I could hear music from the bar and footsteps from other guests, which made it hard to sleep. There was no air conditioning, and the dirty windows were covered in pigeon droppings. The only positive was the charm of the building’s original style, which I appreciated. However, the place desperately needs attention, upgrades, and proper maintenance.

Have stayed regularly and always enjoyed my stay. Comfortably and convenient to high street.

We booked last minute under the impression that this hotel was part of the best western group According to Various google searches But became very obvious upon arrival that the standards and decor were not what you would expect from a best western hotel Carpets were filthy, dusty surfaces , no plug which didn't matter as the sink took ages to drain away Mattress was uncomfortable and noisy due to springs Pre booked so felt we wouldn't get our money back if cancelled after checkin Very disappointing as the photos do not give a true impression of what was probably a nice coachhouse several years ago

Bed was comfortable we had a goodnight

GEART LOCATION JUST NEEDS TO BE REFURBED

Friendly staff, great location and within easy walking distance to the train station, rooms are a little tired but comfortable. On site parking available foc but quite tight in places.

dirty room, shower would not stay up, rusty drain in bath, unfreindly staff

The staff are super friendly and welcoming but the room is very dated, curtains hanging off so don’t completely close, cobwebs and generally cleanliness of room which is a real shame as the location is fantastic.

Sadly this hotel is extremely old fashioned, has issues with cleanliness within the room to the point where I felt filthy, no breakfast after certain times although advertised as ran out and issues with pigeons right outside the window of my room. I have complained to Expedia. Good location but aside from that sadly everything about this hotel is not good!

The hotel is in a good central area for Tonbridge with easy access to shops and Tonbridge School which was were my daughter was getting married. All the staff we met were polite so had no problem there. Unfortunately what let's the hotel down is that it is in dire need of renovation. Room 5,the bathroom shower could not be adjusted from scalding hot, so impossible to have a proper shower, there was also lack of basics with barely enough toilet paper for my wife and myself. The bar had run out of half the shown drinks on the pumps when used. We did not have breakfast so unable to comment on that.