Palm Tree Club Miami

Elevator doesn't work It's not a kitchen Not good location The advertisement is fake

Meilleur hôtel que j’ai fait. Ils sont trop top et en plus on a de la crème, de l’huile etc La vue est top

Le personnel un peu aigri

Staff

Aircon very very noisy

Excelente estadía, todo muy bien, Favor destacar la muy buena atención del funcionario de Recepción Shawn.

We didn’t actually stay at the hotel, as I had to cancel 3 weeks before my booking. I had made a non-refundable booking for two nights before a cruise we were taking, starting on July 13, 2026. Unfortunately, my father passed away unexpectedly, and we now have family coming in at that time. The cruise line and the car parking I had reserved understood and helped me move my reservation by a week (at no loss of cost). I asked the hotel if I could move my reservation by a week and come in on the 18th instead of the 11th. They said no. I then asked for the full cancellation fee to be waived (and explained the circumstance). They said no. I get it. I booked a non-refundable room. My bad. I shouldn’t have done that. But I didn’t expect my father to pass away either. I don’t believe that in the weeks between now and then, they won’t be able to resell that room. So, in the meantime, I am out nearly $400. They get to keep that, and they will get someone else to rent the room so that they will be double-paid. Perhaps I’m being too entitled, but I think a little human compassion could have been extended here.

Easy to find, good parking, beautiful views

It wasn’t as newish looking like the pictures The room need a little renovation work but it was very clean :)